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Can ScreenCloud Display Websites With Third-Party App Restrictions?
Can ScreenCloud Display Websites With Third-Party App Restrictions?

This article explains how ScreenCloud displays websites with third-party restrictions or iFrame disabling, which is required for webpages in our digital signage player.

Updated over a month ago

With ScreenCloud Studio, you can also display secure sites and password-protected dashboards. You can learn more about ScreenCloud's Dashboard feature here.

Please note, for technical and security reasons we can only support websites with https:// or websites with SSL. So any website with no SSL or has only http:// prefix will not return anything. If you are using the Page Scroll App, you may come across this issue as well if you're using a website without this.
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1. Websites displaying using cloud rendering technology

If a website does have a restriction from the source, ScreenCloud will force the webpage to load in our system using our cloud rendering feature which takes a snapshot of the webpage. This is can only be achieved with ScreenCloud's premium Dashboards, available on the Pro plan and above.

For example, using a website such as https://www.stonybrook.edu, which is connected to an educational institution that may have configurations that block the website from rendering correctly on third-party services (such as ScreenCloud), will reveal a 'This website doesn't support iframes' error message. ScreenCloud's Links feature loads its links in an iframe, and the only alternative solution is Dashboards, which is mentioned above.
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Want to check if your URL can display with Studio's Links beforehand? You can run a test with iframetester.com, which tests your URL to see if it can be displayed in an iframe. If the site or URL you use is not able to display as normal, the premium feature Dashboards is your only solution. If, however, you can make changes to the site itself, please continue reading below.

2. ScreenCloud displays webpages using iFrames

Certain websites have security restrictions placed on them which limit where and how they can be shown. On the whole, this is a good thing. It means, for example, that your online banking is more secure due to these types of restrictions. However, it also means that we can't display certain websites based on security restrictions set up for them which restricts how they perform on third-party services, such as ScreenCloud.
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The only way around this is to talk to the administrator of the website and ask them about loosening their security restrictions. Specifically, they'll need to change the Content-Security Policy to allow ScreenCloud to display the content. Here is an example of this code below:

Content-Security-Policy: frame-ancestors 'self' https://*.screencloud.com https://*.screen.cloud


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