# ScreenCloud Help Center > Hello, how can we help? ## Getting Started - [An Introduction to ScreenCloud: How to Use ScreenCloud for Digital Signage](https://help.screencloud.com/en/articles/10096578-an-introduction-to-screencloud-how-to-use-screencloud-for-digital-signage.md): This guide offers a quick overview and step-by-step instructions to help you get started with our digital signage platform as a new user. - [How to Achieve the Perfect Digital Signage Setup with ScreenCloud](https://help.screencloud.com/en/articles/10118129-how-to-achieve-the-perfect-digital-signage-setup-with-screencloud.md): Follow this checklist for a seamless ScreenCloud setup. It covers essential steps to optimize your digital signage experience from the start - [Ways to Set Content on Your Screens Using Digital Signage](https://help.screencloud.com/en/articles/10115630-ways-to-set-content-on-your-screens-using-digital-signage.md): This article will help you learn about the different ways you can set content to your screens! - [How Do I Add \(Set Up\) or Delete a Screen in ScreenCloud?](https://help.screencloud.com/en/articles/10097048-how-do-i-add-set-up-or-delete-a-screen-in-screencloud.md): This article will go through how to pair and add a new screen to your ScreenCloud account, as well as how to delete a screen. - [Which Web Browser Should I Use With ScreenCloud?](https://help.screencloud.com/en/articles/10115422-which-web-browser-should-i-use-with-screencloud.md): This article will go through which web browser is most recommended to use while using the ScreenCloud website for digital signage. - [Domains & Servers to Whitelist for Internet Service Providers or VPN While Using ScreenCloud](https://help.screencloud.com/en/articles/10115489-domains-servers-to-whitelist-for-internet-service-providers-or-vpn-while-using-screencloud.md): This article will go through what domains and servers to whitelist for your wireless network to access ScreenCloud. - [What Are ScreenCloud's Terms & Conditions?](https://help.screencloud.com/en/articles/10115627-what-are-screencloud-s-terms-conditions.md): This article will direct you to ScreenCloud's Terms & Conditions page that is outside of the Help Center. - [Help, I Have a Question for ScreenCloud and Need an Answer](https://help.screencloud.com/en/articles/10116325-help-i-have-a-question-for-screencloud-and-need-an-answer.md): Find quick instructions on contacting ScreenCloud support and sharing key details to help our team resolve your issue efficiently. - [ScreenCloud Studio Free Pro Trial: The Available Features and Apps and Trial Limitations](https://help.screencloud.com/en/articles/10120248-screencloud-studio-free-pro-trial-the-available-features-and-apps-and-trial-limitations.md): In this article, you’ll learn about what features and apps are available to you on the fourteen-day free Pro Trial. - [How to Access and Subscribe to the ScreenCloud Status Page for Real-Time Service Updates](https://help.screencloud.com/en/articles/10123915-how-to-access-and-subscribe-to-the-screencloud-status-page-for-real-time-service-updates.md): This guide links to the ScreenCloud Status page for real-time updates on system performance, service status, outages, and maintenance. - [How To Start Using ScreenCloud Without a Physical Screen or TV](https://help.screencloud.com/en/articles/10125008-how-to-start-using-screencloud-without-a-physical-screen-or-tv.md): Learn how to test and setup ScreenCloud on your desktop or phone before buying the product or hardware. - [Supported Login Methods for ScreenCloud](https://help.screencloud.com/en/articles/11176668-supported-login-methods-for-screencloud.md): Learn about ScreenCloud's login options: Email, Google, LinkedIn, Microsoft, or SSO, and choose what works for you. - [How to View and Track Activity and Logs in ScreenCloud Studio](https://help.screencloud.com/en/articles/11884399-how-to-view-and-track-activity-and-logs-in-screencloud-studio.md): Learn how to view and track activity, audit logs, and Proof of Play in ScreenCloud Studio to monitor screens, users, apps, and more. - [What Are ScreenCloud’s Capabilities for Managing and Controlling TV Displays Across Locations and Devices?](https://help.screencloud.com/en/articles/12569847-what-are-screencloud-s-capabilities-for-managing-and-controlling-tv-displays-across-locations-and-devices.md): Learn how ScreenCloud lets you manage, update, and control digital signage across your displays in multiple locations from one centralized platform. - [What Hardware and Setup Are Recommended for Using ScreenCloud on TVs and Displays?](https://help.screencloud.com/en/articles/15131102-what-hardware-and-setup-are-recommended-for-using-screencloud-on-tvs-and-displays.md): What Hardware and Setup Are Recommended for Using ScreenCloud on TVs and Displays? - [How to Manage and Schedule Content in ScreenCloud](https://help.screencloud.com/en/articles/15428760-how-to-manage-and-schedule-content-in-screencloud.md): Learn how to use Channels, Playlists, Set to Screen, and Cast to organise and schedule your digital signage content effectively in ScreenCloud. - [How to Add and Play Videos on Your Screens](https://help.screencloud.com/en/articles/16387225-how-to-add-and-play-videos-on-your-screens.md): How to upload a video, add it to a playlist and channel, set it on a screen, and use apps to play video hosted elsewhere. ## Studio - [Can I Display Only Part of a Webpage on My ScreenCloud Screens?](https://help.screencloud.com/en/articles/12017771-can-i-display-only-part-of-a-webpage-on-my-screencloud-screens.md): Understand the limitations of partial webpage display in ScreenCloud and which tools, Dashboards, Links, Embed, Page Scroll, or Playgrounds. best fit your use case. - [ScreenCloud Studio: Screens](https://help.screencloud.com/en/articles/10119993-screencloud-studio-screens.md): Here you can learn about ScreenCloud Studio and managing your screens. - [How to Manage and Maintain Your Screens With ScreenCloud's Remote Device Management \(RDM\) Tools](https://help.screencloud.com/en/articles/10121491-how-to-manage-and-maintain-your-screens-with-screencloud-s-remote-device-management-rdm-tools.md): This guide provides in depth details of the ScreenCloud remote device management tool for your screens. - [Screens Manager and RDM Tools: How to Manage and Maintain Your Screens](https://help.screencloud.com/en/articles/10119927-screens-manager-and-rdm-tools-how-to-manage-and-maintain-your-screens.md): Learn about Screens Manager & RDM tools to help manage your screens and digital signage. - [Add or Set Up a Screen as a Free Test or Preview Screen](https://help.screencloud.com/en/articles/10109895-add-or-set-up-a-screen-as-a-free-test-or-preview-screen.md): This article will walk you through the process of adding a screen as a test or preview screen in ScreenCloud, allowing you to test your content without the purchase of a screen license. - [Casting: How to Instantly Take Over Your Screens Using ScreenCloud](https://help.screencloud.com/en/articles/10110351-casting-how-to-instantly-take-over-your-screens-using-screencloud.md): Learn about ScreenCloud's casting feature, and instantly take over your screens and run different content with ScreenCloud. - [Synchronizing Screens with Playback Modes: Sync, Unsync and Device Time](https://help.screencloud.com/en/articles/10119801-synchronizing-screens-with-playback-modes-sync-unsync-and-device-time.md): This article will cover the Sync and Unsync setting, which allows for your to synchronize your content across your screens. - [Screen Notes: Easily Leave Notes for Your Screens in Studio](https://help.screencloud.com/en/articles/10120882-screen-notes-easily-leave-notes-for-your-screens-in-studio.md): You can leave notes for your screens that are visible to your whole team in your ScreenCloud Studio account. - [Replace Device: How to Move Your Screen License onto a New Replacement Device](https://help.screencloud.com/en/articles/10120919-replace-device-how-to-move-your-screen-license-onto-a-new-replacement-device.md): Learn how to replace the device powering your screen with the Replace Device option, which allows you to move your screen license. - [How to Use the Restart Player and Reboot Device Commands in Studio](https://help.screencloud.com/en/articles/10124103-how-to-use-the-restart-player-and-reboot-device-commands-in-studio.md): How to use the Restart Player or Reboot Device commands to troubleshoot the player app or device when experiencing issues. - [How to Use Bulk Screen Updates and Actions With ScreenCloud](https://help.screencloud.com/en/articles/10124658-how-to-use-bulk-screen-updates-and-actions-with-screencloud.md): Learn how to use bulk screen updates and actions to push changes to your screens simultaneously. - [How to Take Screenshots of What Is Displaying on Your Screens in Studio](https://help.screencloud.com/en/articles/10124993-how-to-take-screenshots-of-what-is-displaying-on-your-screens-in-studio.md): Capture device screens easily with the Screenshot feature! This guide shows you how and where to find it - [How to Set Your Video Playback Source or Image Resolution in Studio](https://help.screencloud.com/en/articles/10125017-how-to-set-your-video-playback-source-or-image-resolution-in-studio.md): Learn how to switch between playing optimized image and video files or the larger, original uploaded video or image files. - [How To Set Up and Use Screen Locations with ScreenCloud](https://help.screencloud.com/en/articles/10121622-how-to-set-up-and-use-screen-locations-with-screencloud.md): This article will go through how to set up and manage screen locations for your displays connected in your ScreenCloud account. - [Offline Support: Playing Without an Internet Connection Using ScreenCloud](https://help.screencloud.com/en/articles/10121054-offline-support-playing-without-an-internet-connection-using-screencloud.md): This article will go through how offline playing works for ScreenCloud. - [HDMI CEC and ScreenCloud: What You Can Do and Which Devices Are Supported](https://help.screencloud.com/en/articles/10749158-hdmi-cec-and-screencloud-what-you-can-do-and-which-devices-are-supported.md): Learn how HDMI CEC works with ScreenCloud, which devices support it, and how to use it with Screen Power Schedule. - [What Happens When You Deactivate or Delete a Screen?](https://help.screencloud.com/en/articles/14994901-what-happens-when-you-deactivate-or-delete-a-screen.md): Understand the difference between deactivating and deleting a screen in ScreenCloud, and how each action affects your licenses and billing - [Screen Score: Evaluate and Improve Your Digital Signage Content](https://help.screencloud.com/en/articles/15030044-screen-score-evaluate-and-improve-your-digital-signage-content.md): Screen Score uses AI to analyse what's playing on your screen and gives you an instant quality rating — plus practical tips to make your content work harder. - [Screen Power Schedule: Automate When Your Screens Turn On and Off](https://help.screencloud.com/en/articles/15586657-screen-power-schedule-automate-when-your-screens-turn-on-and-off.md): Learn how to automate when your screens turn on and off using HDMI CEC with Screen Power Schedule. - [ScreenCloud Studio: Channels](https://help.screencloud.com/en/articles/10120125-screencloud-studio-channels.md): Here you can learn about ScreenCloud Studio and setting up channels, which help you to schedule your content on your screens. - [Channels Setup Guide: Scheduling Content, Using Layouts, and Adding Music to Your Screens](https://help.screencloud.com/en/articles/10110358-channels-setup-guide-scheduling-content-using-layouts-and-adding-music-to-your-screens.md): Learn how Channels in ScreenCloud let you manage, schedule, zone, and theme content across your digital screens. - [Content Synchronization: Why Screens Refresh While Updating Channels or Playlists](https://help.screencloud.com/en/articles/10115212-content-synchronization-why-screens-refresh-while-updating-channels-or-playlists.md): This article covers content sync in ScreenCloud and how publishing changes impact screen refresh in channels or playlists. - [Custom Resolutions and Image Dimensions Using Channels in ScreenCloud](https://help.screencloud.com/en/articles/10115219-custom-resolutions-and-image-dimensions-using-channels-in-screencloud.md): This article covers using custom resolutions in ScreenCloud, plus tips on resizing images for optimal display on digital screens. - [Full-Screen Switching: Automatically Change Multi-Zone to Single-Zone Layouts](https://help.screencloud.com/en/articles/10115566-full-screen-switching-automatically-change-multi-zone-to-single-zone-layouts.md): Set up full-screen switching on digital signage to temporarily switch from multi-zone to single-zone layouts for full-screen content display - [Using Embeddable Channels With ScreenCloud](https://help.screencloud.com/en/articles/10115771-using-embeddable-channels-with-screencloud.md): Learn how to use and share Embeddable Channels with ScreenCloud, allowing you to share Channels outside of Studio and screens. - [Sharing Channels Between Spaces](https://help.screencloud.com/en/articles/10119896-sharing-channels-between-spaces.md): This article will go through the sharing feature for Channels, which allows you to share your Channel and its content between Spaces - [ScreenCloud CSS & Zone Layout Guide](https://help.screencloud.com/en/articles/10120826-screencloud-css-zone-layout-guide.md): This article will go through how to create or edit custom layouts while using ScreenCloud. - [How to Set Up ScreenCloud Embeddable Channels in Microsoft SharePoint and Microsoft Teams](https://help.screencloud.com/en/articles/10124038-how-to-set-up-screencloud-embeddable-channels-in-microsoft-sharepoint-and-microsoft-teams.md): Embed ScreenCloud content in Microsoft SharePoint and Teams with Embeddable Channels to share updates and media seamlessly with your teams - [How To Use an Embeddable Channel as a Screensaver on macOS Devices](https://help.screencloud.com/en/articles/10124796-how-to-use-an-embeddable-channel-as-a-screensaver-on-macos-devices.md): Learn how you can use ScreenCloud's embeddable channel as a screensaver for your macOS device. - [Dynamic Play: Randomize or Sequence the Order of Your Content in Your Playlist](https://help.screencloud.com/en/articles/10115495-dynamic-play-randomize-or-sequence-the-order-of-your-content-in-your-playlist.md): This guide explains how to use the Dynamic Play feature to randomize or sequence content playback in a playlist. - [Variable Duration Apps: Why Is Content Playing Randomly in a Playlist?](https://help.screencloud.com/en/articles/10115643-variable-duration-apps-why-is-content-playing-randomly-in-a-playlist.md): This article will go through what variable duration is and what apps are affected by this on ScreenCloud. - [ScreenCloud Studio: Playlists](https://help.screencloud.com/en/articles/10120006-screencloud-studio-playlists.md): Here you can learn about ScreenCloud Studio and setting up and managing content into playlists. - [Find & Replace: Find and Swap Existing Content in a Channel and Playlist](https://help.screencloud.com/en/articles/10115530-find-replace-find-and-swap-existing-content-in-a-channel-and-playlist.md): Use the Find & Replace feature to quickly swap media in Channels and Playlists without accessing them. This guide shows you how. - [Using Search and Tags To Manage Your Media in ScreenCloud](https://help.screencloud.com/en/articles/10115660-using-search-and-tags-to-manage-your-media-in-screencloud.md): This article will go through the features of using ScreenCloud's search functionality and how you can use tags to better manage your media. - [How to Connect and Disconnect Microsoft OneDrive With Your Media Library](https://help.screencloud.com/en/articles/10119804-how-to-connect-and-disconnect-microsoft-onedrive-with-your-media-library.md): This article will go through how to connect or disconnect a Microsoft OneDrive account with ScreenCloud using our FileStack integration. - [Setting Up Availability & Expiration Dates For Media Using ScreenCloud](https://help.screencloud.com/en/articles/10119909-setting-up-availability-expiration-dates-for-media-using-screencloud.md): This article will go through how to set up availability and expiration dates for media in your Media Library while using ScreenCloud. - [Set to Screen: Managing Content on Your Digital Display With ScreenCloud](https://help.screencloud.com/en/articles/10119917-set-to-screen-managing-content-on-your-digital-display-with-screencloud.md): This article will go through how to use the Set to Screen feature for quickly setting and managing content to display on your screens. - [ScreenCloud Studio: Media Library](https://help.screencloud.com/en/articles/10120107-screencloud-studio-media-library.md): Here you can learn about ScreenCloud Studio and uploading and managing your media. - [ScreenCloud Content Management: Supported File Types & How Content Is Converted](https://help.screencloud.com/en/articles/10120839-screencloud-content-management-supported-file-types-how-content-is-converted.md): This article will go through Supported file types when trying to upload content into ScreenCloud and how they are converted - [I’m Having Trouble Uploading Content or Optimizing Is Taking a Long Time, How Do I Fix This?](https://help.screencloud.com/en/articles/10121162-i-m-having-trouble-uploading-content-or-optimizing-is-taking-a-long-time-how-do-i-fix-this.md): This article will go through how to troubleshoot if you're having an issue uploading content to your library. - [How to Connect and Disconnect Box With Your Media Library](https://help.screencloud.com/en/articles/10121176-how-to-connect-and-disconnect-box-with-your-media-library.md): This article will go through how to connect or disconnect a new Box Account with ScreenCloud using our FileStack integration. - [How to Connect and Disconnect Dropbox With Your Media Library](https://help.screencloud.com/en/articles/10121178-how-to-connect-and-disconnect-dropbox-with-your-media-library.md): This article will go through how to connect or disconnect a Dropbox Account with ScreenCloud using our FileStack integration. - [How to Connect and Disconnect Google Drive With Your Media Library](https://help.screencloud.com/en/articles/10121179-how-to-connect-and-disconnect-google-drive-with-your-media-library.md): This article will go through how to connect or disconnect a new Google Drive Account with ScreenCloud using our FileStack integration. - [How to Delete and Restore Files In Your Media Library](https://help.screencloud.com/en/articles/10121181-how-to-delete-and-restore-files-in-your-media-library.md): This article will go through how to more easily delete and clean up unused files and restore content in your Studio "Media Library" - [How to Download Files and Content From Your Media Library](https://help.screencloud.com/en/articles/10121190-how-to-download-files-and-content-from-your-media-library.md): This article will go through how to download and save content to your computer that has been uploaded or managed in your "Media Library". - [How to Display GIFs with ScreenCloud](https://help.screencloud.com/en/articles/10121189-how-to-display-gifs-with-screencloud.md): This article will instruct you on how to display GIFs on your ScreenCloud screens - [How Can I Turn Off Audio or Mute Videos in ScreenCloud?](https://help.screencloud.com/en/articles/10117596-how-can-i-turn-off-audio-or-mute-videos-in-screencloud.md): This article will go through how you can turn off audio or mute videos you're using with ScreenCloud on your digital screens. - [Adding Links and Websites To Display With ScreenCloud For Digital Signage](https://help.screencloud.com/en/articles/10104655-adding-links-and-websites-to-display-with-screencloud-for-digital-signage.md): With this guide, you can learn how to add links and websites, and include QR codes, to your Studio account - [Can ScreenCloud Display Websites With Third-Party App Restrictions?](https://help.screencloud.com/en/articles/10110344-can-screencloud-display-websites-with-third-party-app-restrictions.md): This article explains how ScreenCloud displays websites with third-party restrictions or iFrame disabling, which is required for webpages in our digital signage player. - [Does the ScreenCloud Player Cache Websites?](https://help.screencloud.com/en/articles/10115485-does-the-screencloud-player-cache-websites.md): This article will go through how caching websites works with the ScreenCloud Player. - [Using Analytics and Tracking Pixels With ScreenCloud Displaying Websites](https://help.screencloud.com/en/articles/10116174-using-analytics-and-tracking-pixels-with-screencloud-displaying-websites.md): Best practices for using analytics or pixel tracking tools while displaying websites or data apps with ScreenCloud for signage. - [ScreenCloud Studio: Links](https://help.screencloud.com/en/articles/10120116-screencloud-studio-links.md): Here you can learn about ScreenCloud Studio and adding links to display on your screens. - [How Do Websites With a Video Player Work in ScreenCloud?](https://help.screencloud.com/en/articles/10118098-how-do-websites-with-a-video-player-work-in-screencloud.md): This article will go through how websites with a video player work in ScreenCloud for digital signage. - [Can Dashboards display videos?](https://help.screencloud.com/en/articles/10104787-can-dashboards-display-videos.md): This article provides information on ScreenCloud Dashboards and it's inability to display videos - [Which Dashboard tools does ScreenCloud Support?](https://help.screencloud.com/en/articles/10115446-which-dashboard-tools-does-screencloud-support.md): This article provides information on which sites and services you can use with ScreenCloud Dashboards - [Does Dashboards support HTTP authentication?](https://help.screencloud.com/en/articles/10115482-does-dashboards-support-http-authentication.md): This article aims to answer the question of running HTTP sites with ScreenCloud Dashboards. - [What Types of Login Authentication Does ScreenCloud Dashboards Support?](https://help.screencloud.com/en/articles/10115584-what-types-of-login-authentication-does-screencloud-dashboards-support.md): This article will run through the login authentication methods that are compatible with ScreenCloud Dashboards. - [Dashboard Refresh Rates in ScreenCloud: Content Updates and Manage Session Management](https://help.screencloud.com/en/articles/10115591-dashboard-refresh-rates-in-screencloud-content-updates-and-manage-session-management.md): Learn about the Manage Session configuration for ScreenCloud Dashboards and it's refresh rate - [How Are Login Credentials Stored and Encrypted While Using ScreenCloud Dashboards?](https://help.screencloud.com/en/articles/10116336-how-are-login-credentials-stored-and-encrypted-while-using-screencloud-dashboards.md): This article answers the question of how login credentials are stored and encrypted for ScreenCloud Dashboards. - [Sharing Dashboards Between Spaces](https://help.screencloud.com/en/articles/10119884-sharing-dashboards-between-spaces.md): This article will go through the sharing feature for Dashboards, which allows you to share your Dashboards between Spaces - [Multi-Factor Authentication \(MFA\) And Two-Factor Authentication \(2FA\) Login Support for Dashboards](https://help.screencloud.com/en/articles/10121066-multi-factor-authentication-mfa-and-two-factor-authentication-2fa-login-support-for-dashboards.md): This guide provides information on two authenticator services, Google and Microsoft, which you can use for your secure Dashboards setup - [How to fix Dashboards Error: "No associated username"](https://help.screencloud.com/en/articles/10121210-how-to-fix-dashboards-error-no-associated-username.md): This article provides information on how to resolve the error code "No associated username" when setting up ScreenCloud Dashboards - [How to fix Dashboards Error: "Username/password mismatch"](https://help.screencloud.com/en/articles/10121212-how-to-fix-dashboards-error-username-password-mismatch.md): This article will outline resolution steps if you happen to encounter the "Username/password mismatch" error during your Dashboard setup. - [How to Set the Timezone for Your Dashboard](https://help.screencloud.com/en/articles/10121599-how-to-set-the-timezone-for-your-dashboard.md): This guide provides the steps you can take if you need to adjust the timezone for your site in Dashboards - [How to set up Google two-step verification for Dashboards](https://help.screencloud.com/en/articles/10124048-how-to-set-up-google-two-step-verification-for-dashboards.md): This article will instruct you on how to set up Google 2-Step Verification \(or 2FA\) for your ScreenCloud Dashboards. - [How to set up Jira two-step verification for Dashboards](https://help.screencloud.com/en/articles/10124051-how-to-set-up-jira-two-step-verification-for-dashboards.md): Set up 2FA with Atlassian and Jira for secure Dashboard access. Credentials are cloud-stored and encrypted, ensuring safe, secure displays. - [How to Set Up Microsoft Two-Step Verification for Dashboards](https://help.screencloud.com/en/articles/10124068-how-to-set-up-microsoft-two-step-verification-for-dashboards.md): Use this guide to set up 2FA with Microsoft for Dashboards. Credentials are encrypted and stored in the cloud for secure dashboard displays. - [How to Set Up Screen Operating Hours Using ScreenCloud](https://help.screencloud.com/en/articles/10124116-how-to-set-up-screen-operating-hours-using-screencloud.md): This article will go through how to set up operating hours for your digital screens connected with ScreenCloud. - [How to Set Up ScreenCloud Dashboards](https://help.screencloud.com/en/articles/10124166-how-to-set-up-screencloud-dashboards.md): This article includes a video on setting up ScreenCloud Dashboards and a link to our full guide on the ScreenCloud website. - [ScreenCloud Dashboards: Best Practices and Maintenance Tips](https://help.screencloud.com/en/articles/15078308-screencloud-dashboards-best-practices-and-maintenance-tips.md): Keep your Dashboards running reliably with best practices for accounts, refresh rates, screen design, and maintenance. - [ScreenCloud Studio: Canvas](https://help.screencloud.com/en/articles/10120182-screencloud-studio-canvas.md): Here you can learn about ScreenCloud Studio's simple design editor tool Cavas, which is used to create screen-ready content. - [YouTube Live App: I Cannot See My Live Streaming Video](https://help.screencloud.com/en/articles/10114838-youtube-live-app-i-cannot-see-my-live-streaming-video.md): This article will go through how to troubleshoot not seeing your YouTube live stream while using the app - [Why There Are Playback Differences When Playing YouTube Videos Using the ScreenCloud Player App vs Other Options](https://help.screencloud.com/en/articles/10115406-why-there-are-playback-differences-when-playing-youtube-videos-using-the-screencloud-player-app-vs-other-options.md): This article will go through why there are playback differences when playing YouTube videos using the ScreenCloud player app vs other options. - [Displaying Live Weather Radar Maps Using Windy.com with ScreenCloud's Embed app](https://help.screencloud.com/en/articles/10115419-displaying-live-weather-radar-maps-using-windy-com-with-screencloud-s-embed-app.md): Learn how to display live weather radar maps on ScreenCloud using Windy.com, with a guide on embedding weather trends via the Embed app. - [Which Apps Are Supported or Not Supported on the Sidebar and Ticker Tape Zones?](https://help.screencloud.com/en/articles/10115568-which-apps-are-supported-or-not-supported-on-the-sidebar-and-ticker-tape-zones.md): This article will go through which apps are supported/not supported on the sidebar and ticker tape zones. - [Clock Apps: The Time Is Wrong Or Displaying Incorrectly On Screen](https://help.screencloud.com/en/articles/10115580-clock-apps-the-time-is-wrong-or-displaying-incorrectly-on-screen.md): This article will go through how to troubleshoot if you notice the time is wrong on any of your Clock Apps while using ScreenCloud. - [Google & Outlook Calendar: Can't Select or View Any Calendars \(Permissions\)](https://help.screencloud.com/en/articles/10115590-google-outlook-calendar-can-t-select-or-view-any-calendars-permissions.md): Fix calendar selection/viewing issues in Google or Outlook Calendar apps for ScreenCloud, often due to admin permissions in account settings - [Google & Outlook Calendar: Times Are Not Syncing and Events Not Displaying Properly](https://help.screencloud.com/en/articles/10115601-google-outlook-calendar-times-are-not-syncing-and-events-not-displaying-properly.md): Troubleshoot issues with event times not displaying properly in Google or Outlook Calendar apps when using ScreenCloud’s setup. - [Google Slides App: Troubleshooting and Optimizing Your Presentations With ScreenCloud](https://help.screencloud.com/en/articles/10115619-google-slides-app-troubleshooting-and-optimizing-your-presentations-with-screencloud.md): Get troubleshooting tips, FAQs, and best practices for using Google Slides with ScreenCloud to optimize your presentations and experience. - [Using ScreenCloud's Slack App To Display Messages Sent From My Mobile Device On Screen](https://help.screencloud.com/en/articles/10115766-using-screencloud-s-slack-app-to-display-messages-sent-from-my-mobile-device-on-screen.md): Learn how to use ScreenCloud’s Slack App to quickly display important messages and updates across screens from your mobile device. - [Google Traffic App: How to Obtain a Google Map API Key](https://help.screencloud.com/en/articles/10116302-google-traffic-app-how-to-obtain-a-google-map-api-key.md): This article will go through how to get a Google Map API Key to use the Google Traffic App. - [How Long Does It Take Before Live Posts on Instagram and Facebook Are Relayed to the Signage Displays?](https://help.screencloud.com/en/articles/10118105-how-long-does-it-take-before-live-posts-on-instagram-and-facebook-are-relayed-to-the-signage-displays.md): This article will go through how long before live posts on Facebook and Instagram are relayed to signage displays. - [ScreenCloud Studio: Apps](https://help.screencloud.com/en/articles/10120202-screencloud-studio-apps.md): Here you can learn all about ScreenCloud Studio and managing and adding your apps. - [ScreenCloud Broadcast: Setting Up Live Streams On Your Digital Screens](https://help.screencloud.com/en/articles/10120852-screencloud-broadcast-setting-up-live-streams-on-your-digital-screens.md): With ScreenCloud Broadcast, you can get started with displaying live streams to your digital screens. - [ScreenCloud App Guide Directory](https://help.screencloud.com/en/articles/10120856-screencloud-app-guide-directory.md): In this guide, you will find a repository of all ScreenCloud App Guide links. - [RSS Feed Best Practices & Configuration](https://help.screencloud.com/en/articles/10120905-rss-feed-best-practices-configuration.md): This article will go over RSS Feed best practices, whether using an existing feed or you're looking to use a custom-built feed. - [RSS Feed App: Why Is the Feed Pulling or Showing the Wrong Image From the Source?](https://help.screencloud.com/en/articles/10120912-rss-feed-app-why-is-the-feed-pulling-or-showing-the-wrong-image-from-the-source.md): This article will go through why the RSS Feed App is showing the wrong image from the source it is pulling in. - [Must Have Apps for Deskless Workers](https://help.screencloud.com/en/articles/10121064-must-have-apps-for-deskless-workers.md): This article will go through the apps that our team has deemed best for Deskless Workers and how you can get the most out of them! - [Microsoft PowerBI App: Connect Excel to PowerBI](https://help.screencloud.com/en/articles/10121081-microsoft-powerbi-app-connect-excel-to-powerbi.md): The ScreenCloud Microsoft PowerBI app allows you to display your excel spreadsheet with all of it's detail. - [Logging Into My Accounts \(Third-Party Services\): How Is My Information Stored and Kept Safe?](https://help.screencloud.com/en/articles/10121129-logging-into-my-accounts-third-party-services-how-is-my-information-stored-and-kept-safe.md): This article will go through a brief overview of how your login information is stored and encrypted when logging into third-party services. - [How to Log Into Different Accounts While Adding a New App Instance](https://help.screencloud.com/en/articles/10121224-how-to-log-into-different-accounts-while-adding-a-new-app-instance.md): This article will go through how to log into different accounts when trying to add a new instance of an app that already exists. - [How to Make a Scrolling Ticker Tape Using Noticeboard 2.0](https://help.screencloud.com/en/articles/10121482-how-to-make-a-scrolling-ticker-tape-using-noticeboard-2-0.md): This article will go through how to make a custom scrolling ticker tape message using the Noticeboard 2.0 app. - [How to stream Microsoft Teams with ScreenCloud Broadcast](https://help.screencloud.com/en/articles/10125002-how-to-stream-microsoft-teams-with-screencloud-broadcast.md): How to connect Microsoft Teams with ScreenCloud's live-streaming app Broadcast so that you can stream your team meetings. - [What is the "Resume Playback from the Last Post" Setting and Where is it Used?](https://help.screencloud.com/en/articles/10615363-what-is-the-resume-playback-from-the-last-post-setting-and-where-is-it-used.md): Provides an explanation of the setting, which can be found for a number of apps. - [Microsoft Power BI - How to filter a report](https://help.screencloud.com/en/articles/10631947-microsoft-power-bi-how-to-filter-a-report.md): Learn how to use filters for Power BI to display only specific data on your screens - [Which ScreenCloud Apps Support Multi-Language Content?](https://help.screencloud.com/en/articles/11665912-which-screencloud-apps-support-multi-language-content.md): This article explains which ScreenCloud apps support multi-language content - [How to Stream Microsoft Teams Town Hall Events with ScreenCloud Broadcast](https://help.screencloud.com/en/articles/12309778-how-to-stream-microsoft-teams-town-hall-events-with-screencloud-broadcast.md): Stream Microsoft Teams Town Halls with ScreenCloud Broadcast to reach every screen, keeping all employees informed and engaged - [Staffbase Integration Update](https://help.screencloud.com/en/articles/14520014-staffbase-integration-update.md): Learn about the new ScreenCloud Staffbase app, which replaces the Staffbase News app. - [Displaying Datadog Dashboards Using ScreenCloud's Embed app](https://help.screencloud.com/en/articles/14735237-displaying-datadog-dashboards-using-screencloud-s-embed-app.md): Displaying Datadog Dashboards Using ScreenCloud's Embed app ## ScreenCloud OS - [6 Ways to Prepare for the Arrival of Your ScreenCloud OS Device](https://help.screencloud.com/en/articles/10104546-6-ways-to-prepare-for-the-arrival-of-your-screencloud-os-device.md): Learn how to set up your brand new ScreenCloud OS device perfectly for digital signage. - [What Is LLDP and How Can You Use It To Profile Your ScreenCloud OS Devices?](https://help.screencloud.com/en/articles/10115594-what-is-lldp-and-how-can-you-use-it-to-profile-your-screencloud-os-devices.md): LLDP \(Link Layer Discovery Protocol\) is a network protocol used by devices to advertise their identity and manage ScreenCloud OS devices. - [What Is a Proxy Server, Which Devices Support Proxy Configuration and How Do I Configure a Proxy on My Device’s OS?](https://help.screencloud.com/en/articles/10115623-what-is-a-proxy-server-which-devices-support-proxy-configuration-and-how-do-i-configure-a-proxy-on-my-device-s-os.md): This article explains what a proxy server is, which devices support proxy configuration, and how to configure a proxy on your device’s OS. - [VPN and geo-restrictions with ScreenCloud OS](https://help.screencloud.com/en/articles/10115637-vpn-and-geo-restrictions-with-screencloud-os.md): This article explains how to configure a VPN to run ScreenCloud on your SCOS device in regions with geo-restrictions. - [The Best Mounts to Purchase For Your ScreenCloud OS Device](https://help.screencloud.com/en/articles/10119727-the-best-mounts-to-purchase-for-your-screencloud-os-device.md): This article will walk you through the best wall mounts to purchase for your ScreenCloud OS device. - [Introducing ScreenCloud OS](https://help.screencloud.com/en/articles/10121148-introducing-screencloud-os.md) - [How to Factory Reset Your ScreenCloud OS Device](https://help.screencloud.com/en/articles/10121195-how-to-factory-reset-your-screencloud-os-device.md): This article will go through how to perform a factory reset of your ScreenCloud OS device. - [How to Identify Your MAC Address on a ScreenCloud OS Device](https://help.screencloud.com/en/articles/10121215-how-to-identify-your-mac-address-on-a-screencloud-os-device.md): This article will walk you through how to identify your MAC address on your ScreenCloud OS device. - [How to Use ScreenCloud OS Recovery Mode to Perform a Factory Reset and View the Network Configurations](https://help.screencloud.com/en/articles/10124242-how-to-use-screencloud-os-recovery-mode-to-perform-a-factory-reset-and-view-the-network-configurations.md): This article explains how to use ScreenCloud OS recovery mode to reset, clear data, view network config, and reboot your device. - [How to Use Local Links with Self-signed Certificates with ScreenCloud OS](https://help.screencloud.com/en/articles/10124391-how-to-use-local-links-with-self-signed-certificates-with-screencloud-os.md): For security, ScreenCloud OS only displays HTTPS links. Follow the steps below to enable local links with self-signed certificates. - [How to use SaveLog to Capture System Log Files From Your ScreenCloud OS Device](https://help.screencloud.com/en/articles/10124405-how-to-use-savelog-to-capture-system-log-files-from-your-screencloud-os-device.md): System logs help troubleshoot device issues. This guide explains how to collect data from ScreenCloud OS devices using the SaveLog tool. - [How to Buy a ScreenCloud OS Device](https://help.screencloud.com/en/articles/10118183-how-to-buy-a-screencloud-os-device.md): Instructions on how to purchase a ScreenCloud OS device - [How to Replace the Wi-Fi Antenna for the Station P1 Pro](https://help.screencloud.com/en/articles/15885355-how-to-replace-the-wi-fi-antenna-for-the-station-p1-pro.md): If you need to replace the Wi-Fi antenna for your Station P1 Pro, follow these guidelines to ensure compatibility and optimal performance. - [How to Create a FAT Formatted USB Flash Drive for your ScreenCloud OS Provisioning USB Flash Drive](https://help.screencloud.com/en/articles/10119820-how-to-create-a-fat-formatted-usb-flash-drive-for-your-screencloud-os-provisioning-usb-flash-drive.md): This article will instruct you on how to format a USB flash drive to FAT format for your ScreenCloud OS provisioning by USB flash drive. - [How to Provision Your ScreenCloud OS Device via Ethernet \(LAN\) Connection](https://help.screencloud.com/en/articles/10121520-how-to-provision-your-screencloud-os-device-via-ethernet-lan-connection.md): In this guide, we’ll walk you through the setup process for ScreenCloud OS devices via an Ethernet \(LAN\) connection. - [How to Provision Your ScreenCloud OS Device via USB Flash Drive](https://help.screencloud.com/en/articles/10121527-how-to-provision-your-screencloud-os-device-via-usb-flash-drive.md): In this guide, we’ll walk you through the setup process for ScreenCloud OS devices via USB flash drive. - [How to Provision your ScreenCloud OS Device with On Screen UI](https://help.screencloud.com/en/articles/10121535-how-to-provision-your-screencloud-os-device-with-on-screen-ui.md): Learn how to set up your ScreenCloud OS device and connect it to the internet with the On Screen UI tool using a mouse. - [How to Manually Update Your ScreenCloud OS Device to the latest Production Version of ScreenCloud OS](https://help.screencloud.com/en/articles/10123992-how-to-manually-update-your-screencloud-os-device-to-the-latest-production-version-of-screencloud-os.md): Learn how to use an SD card or USB flash drive to manually update your ScreenCloud OS device to the latest OS production version. - [How to Set Up Your ScreenCloud OS Device](https://help.screencloud.com/en/articles/10125028-how-to-set-up-your-screencloud-os-device.md): This guide covers setting up ScreenCloud OS on Station P1 and P1 Pro, provisioning your USB drive, and answers common FAQs about the device. - [How to Set Up Your ScreenCloud OS Device Using USB Provisioning With Enrollment Tokens](https://help.screencloud.com/en/articles/10125023-how-to-set-up-your-screencloud-os-device-using-usb-provisioning-with-enrollment-tokens.md): Configure network settings and content display for your ScreenCloud OS device with USB Provisioning and Enrollment Tokens, - [How To Test Pre-Release Versions of ScreenCloud OS Using Our Canary OTA Update Channel](https://help.screencloud.com/en/articles/10124987-how-to-test-pre-release-versions-of-screencloud-os-using-our-canary-ota-update-channel.md): Test pre-release versions of the ScreenCloud player on your environment with the Canary OTA update channel. - [How To Test the New Features in the First Pre-Release Version of ScreenCloud OS 3.0](https://help.screencloud.com/en/articles/10124984-how-to-test-the-new-features-in-the-first-pre-release-version-of-screencloud-os-3-0.md): ScreenCloud OS 3.0 comes with a few great new features and this article outlines how to test them using the Canary OTA update channel. - [Introducing the Station P1 Pro - The Replacement for the Station P1](https://help.screencloud.com/en/articles/10121153-introducing-the-station-p1-pro-the-replacement-for-the-station-p1.md): Our announcement for the second ScreenCloud OS powered device, the Station P1 Pro. - [Changing Network Settings on your ScreenCloud OS Device](https://help.screencloud.com/en/articles/11008241-changing-network-settings-on-your-screencloud-os-device.md): Learn how to change the WiFi configuration for a Station P1 Pro. - [ScreenCloud OS Changelogs](https://help.screencloud.com/en/articles/10120811-screencloud-os-changelogs.md): This article is a directory for ScreenCloud OS releases and changelogs - [How to Request a Replacement for a Faulty ScreenCloud OS Station P1 Pro](https://help.screencloud.com/en/articles/14993685-how-to-request-a-replacement-for-a-faulty-screencloud-os-station-p1-pro.md): Learn how to request a replacement for a faulty ScreenCloud OS Station P1 Pro, including what information to provide and how to submit it. ## PIXI - [How to Set Up Your ScreenCloud PIXI Device](https://help.screencloud.com/en/articles/10648872-how-to-set-up-your-screencloud-pixi-device.md): This guide will help you with setting up your ScreenCloud PIXI hardware perfectly for digital signage! - [How to Manually Update Your ScreenCloud PIXI](https://help.screencloud.com/en/articles/10838414-how-to-manually-update-your-screencloud-pixi.md): Follow these steps if you need to update the OS of your PIXI device manually - [ScreenCloud PIXI Changelogs](https://help.screencloud.com/en/articles/10750025-screencloud-pixi-changelogs.md): This article is a directory for PIXI releases and changelogs - [Troubleshooting Your ScreenCloud PIXI Digital Signage Device](https://help.screencloud.com/en/articles/10749866-troubleshooting-your-screencloud-pixi-digital-signage-device.md): Learn how to fix issues for your PIXI device and screen. ## Players - [ScreenCloud Player Software Changelogs](https://help.screencloud.com/en/articles/10120269-screencloud-player-software-changelogs.md): This article is a directory for player software changelogs and releases for the ScreenCloud app across supported operating systems. - [Which Devices and Operating Systems Can I Use with ScreenCloud and What Are the Minimum Requirements?](https://help.screencloud.com/en/articles/10115438-which-devices-and-operating-systems-can-i-use-with-screencloud-and-what-are-the-minimum-requirements.md): This covers the minimum OS requirements for ScreenCloud, with links to detailed lists of supported, recommended, and unsupported devices. - [ScreenCloud Web Player](https://help.screencloud.com/en/articles/10119973-screencloud-web-player.md): Learn how to set up ScreenCloud’s Web Player in a web browser and as an application on a Windows and macOS machine - [Devices and Operating Systems That Are Not Supported by or Recommended with ScreenCloud](https://help.screencloud.com/en/articles/10115414-devices-and-operating-systems-that-are-not-supported-by-or-recommended-with-screencloud.md): This article will go through a few selected devices and operating systems that are not compatible or recommended with ScreenCloud. - [How Much of a Device’s Storage Space Can the ScreenCloud Player App Use for Media Caching?](https://help.screencloud.com/en/articles/10118112-how-much-of-a-device-s-storage-space-can-the-screencloud-player-app-use-for-media-caching.md): This article will go through how much of a device's storage space the ScreenCloud Player app can use for media caching. - [Health Check Guide for Digital Signage Hardware](https://help.screencloud.com/en/articles/10116313-health-check-guide-for-digital-signage-hardware.md): Get steps to maintain an ideal digital signage environment, ensuring your content runs smoothly and stays uninterrupted. - [How to Set Up a Video Wall with ScreenCloud](https://help.screencloud.com/en/articles/10121614-how-to-set-up-a-video-wall-with-screencloud.md): This article will instruct you on how you can set up the ScreenCloud player for a Windows video wall. - [How to Manage Timezone Settings for Apps, Screens and Devices in ScreenCloud](https://help.screencloud.com/en/articles/12709759-how-to-manage-timezone-settings-for-apps-screens-and-devices-in-screencloud.md): Find out the different ways timezones can be selected for your digital signage screens and content. - [How ScreenCloud Releases Updates for Players, PIXI, and ScreenCloud OS](https://help.screencloud.com/en/articles/13435262-how-screencloud-releases-updates-for-players-pixi-and-screencloud-os.md): This article explains how ScreenCloud releases updates for players, PIXI, and ScreenCloud OS, including staged rollouts, automatic updates, and early testing through the Canary channel. - [Setting Up Daily Restart and Start at Boot for your Screens](https://help.screencloud.com/en/articles/15009326-setting-up-daily-restart-and-start-at-boot-for-your-screens.md): Learn how to enable Daily Restart in ScreenCloud to keep your digital signage running smoothly across your digital signage screens. - [Android Player](https://help.screencloud.com/en/articles/10104743-android-player.md): How to set up an Android player - [Android Hardware](https://help.screencloud.com/en/articles/10104737-android-hardware.md): All you need to know about ScreenCloud and Android hardware. - [How to Enable Autostart on MIUI Android Devices to Ensure the ScreenCloud Player's Start at Boot Feature Works](https://help.screencloud.com/en/articles/10121191-how-to-enable-autostart-on-miui-android-devices-to-ensure-the-screencloud-player-s-start-at-boot-feature-works.md): This article will go through how to enable autostart on MIUI Android devices to ensure the ScreenCloud Player's start at boot feature works. - [How to Remotely Manage Your Android Devices with AirDroid Business](https://help.screencloud.com/en/articles/10121552-how-to-remotely-manage-your-android-devices-with-airdroid-business.md): This guide outlines how to get started with AirDroid Business and set it up with your Android-powered digital signage device. - [How to Set Up ScreenCloud on Elo I-Series Android Powered Devices](https://help.screencloud.com/en/articles/10124235-how-to-set-up-screencloud-on-elo-i-series-android-powered-devices.md): Learn to set up ScreenCloud on Android-powered Elo devices and add content to your screen quickly with this step-by-step guide. - [How to Set up ScreenCloud on Your Ugoos Digital Signage Media Player](https://help.screencloud.com/en/articles/10124550-how-to-set-up-screencloud-on-your-ugoos-digital-signage-media-player.md): In this guide, we’ll walk you through how to set up ScreenCloud’s digital signage software using Ugoos devices. - [How to Side-load the ScreenCloud Player App on Android Devices](https://help.screencloud.com/en/articles/10125014-how-to-side-load-the-screencloud-player-app-on-android-devices.md): This article will go through how to side-load the ScreenCloud player app on Android devices that don't have the Google Play Store. - [How to Set up Your Chromecast with Google TV for Digital Signage](https://help.screencloud.com/en/articles/10125078-how-to-set-up-your-chromecast-with-google-tv-for-digital-signage.md): This guide introduces Chromecast with Google TV for digital signage, with setup instructions, user experience, and specifications. - [How to Set Up ScreenCloud on the Amazon Signage Stick for Digital Signage](https://help.screencloud.com/en/articles/10124503-how-to-set-up-screencloud-on-the-amazon-signage-stick-for-digital-signage.md): Follow this guide to set up the ScreenCloud player app on your Amazon Signage Stick and display digital signage on your device. - [Amazon Signage Stick Remote Device Management \(RDM\) for ScreenCloud](https://help.screencloud.com/en/articles/13543005-amazon-signage-stick-remote-device-management-rdm-for-screencloud.md): Learn how to use ScreenCloud Remote Device Management with Amazon Signage Stick to monitor, manage, and troubleshoot devices remotely. - [Fire OS Player](https://help.screencloud.com/en/articles/10115550-fire-os-player.md): Learn how to set up ScreenCloud on Amazon Fire OS devices \(TVs, tablets, media players\) and easily add content to your screen. - [Fire OS Hardware](https://help.screencloud.com/en/articles/10115535-fire-os-hardware.md): This article covers hardware requirements for Fire OS, supported devices, and troubleshooting steps for ScreenCloud issues. - [Amazon Fire TV Stick 4K: Does This Device Work With ScreenCloud?](https://help.screencloud.com/en/articles/10104700-amazon-fire-tv-stick-4k-does-this-device-work-with-screencloud.md): This article will go through Amazon Fire TV Stick 4K compatibility with ScreenCloud. - [Amazon Devices: How To Fix Seeing a “License Expired” Message on Your Display](https://help.screencloud.com/en/articles/10109901-amazon-devices-how-to-fix-seeing-a-license-expired-message-on-your-display.md): This article explains how to troubleshoot the “License Expired - The license for this app needs to be refreshed. Please try again” message on Amazon Fire OS devices like Fire TV Stick. - [How to Check WiFi Signal Strength on the Amazon Fire TV Stick](https://help.screencloud.com/en/articles/10119776-how-to-check-wifi-signal-strength-on-the-amazon-fire-tv-stick.md): This article will go through how to check the WiFi signal strength on the Amazon Fire TV Stick. - [ScreenCloud Player App: What Is Sticky Mode?](https://help.screencloud.com/en/articles/10120274-screencloud-player-app-what-is-sticky-mode.md): This article will walk through the function and purpose of "Sticky Mode" while using the ScreenCloud app on your Amazon or Android device. - [Managing Multiple Fire TV Sticks Using One Amazon Account With ScreenCloud](https://help.screencloud.com/en/articles/10121100-managing-multiple-fire-tv-sticks-using-one-amazon-account-with-screencloud.md): This article will go through how to use one Amazon account with multiple Fire TV Stick devices to download and run ScreenCloud. - [How To Disable Screensaver Mode On Amazon Devices](https://help.screencloud.com/en/articles/10121188-how-to-disable-screensaver-mode-on-amazon-devices.md): This article will go through how to disable screensaver mode on Amazon devices. - [How to Install ScreenCloud Player on the Amazon Fire TV Stick Basic Edition](https://help.screencloud.com/en/articles/10121217-how-to-install-screencloud-player-on-the-amazon-fire-tv-stick-basic-edition.md): In this guide, we’ll walk you through how to install the ScreenCloud Player app on the Amazon Fire TV Stick Basic Edition. - [How to Use Your Smartphone as an Amazon Fire TV Remote](https://help.screencloud.com/en/articles/10123944-how-to-use-your-smartphone-as-an-amazon-fire-tv-remote.md): This article explains how to use your smartphone to control your Amazon Fire TV if your remote is misplaced or out of battery. - [How To Set Up the ScreenCloud Fire OS Player on Fire OS 8 for Fire TV Sticks](https://help.screencloud.com/en/articles/10124677-how-to-set-up-the-screencloud-fire-os-player-on-fire-os-8-for-fire-tv-sticks.md): Learn to install the ScreenCloud player on Fire TV with Fire OS 8, requiring a different setup than earlier Fire OS versions. - [How to Tell the Difference Between the Amazon Fire TV Stick Models \(Physically\)?](https://help.screencloud.com/en/articles/10124990-how-to-tell-the-difference-between-the-amazon-fire-tv-stick-models-physically.md): How to tell the difference between Amazon Fire TV Stick models by looking at the physical body of the device. - [ChromeOS Player](https://help.screencloud.com/en/articles/10114868-chromeos-player.md): In this guide, we’ll walk you through how to set up ScreenCloud on a ChromeOS Device using Google Workspace, Chrome Licenses and Kiosk Mode. - [How to Migrate the ScreenCloud ChromeOS Player from Chrome App to Isolated Web App \(IWA\)](https://help.screencloud.com/en/articles/12808026-how-to-migrate-the-screencloud-chromeos-player-from-chrome-app-to-isolated-web-app-iwa.md): Learn how to migrate your ScreenCloud ChromeOS Player from the legacy Chrome App to the new Isolated Web App \(IWA\). - [Chrome Devices in Unmanaged Kiosk Mode: No Longer Supported With ScreenCloud](https://help.screencloud.com/en/articles/10110420-chrome-devices-in-unmanaged-kiosk-mode-no-longer-supported-with-screencloud.md): This article will go through why using ScreenCloud in unmanaged kiosk mode on Chrome OS is not recommended. - [Chrome Devices: How to Download Device Logs From Chrome Device Management Console](https://help.screencloud.com/en/articles/10110426-chrome-devices-how-to-download-device-logs-from-chrome-device-management-console.md): Learn how to download device logs from CDM for troubleshooting help with ScreenCloud issues on ChromeOS devices. - [Chrome Devices: How to Exit Kiosk Mode and What Devices Do Not Work in Kiosk Mode?](https://help.screencloud.com/en/articles/10110447-chrome-devices-how-to-exit-kiosk-mode-and-what-devices-do-not-work-in-kiosk-mode.md): This article will go through how to exit kiosk mode and what devices do not work in kiosk mode when using Chrome devices. - [Chrome Devices: How to Fix YouTube and Videos Playing Without Sound](https://help.screencloud.com/en/articles/10110466-chrome-devices-how-to-fix-youtube-and-videos-playing-without-sound.md): This article will go through what to do if your YouTube videos or other videos are playing without sound on a Chrome OS device. - [Chrome Devices: Screen Shows Login Screen or Pairing Code in Kiosk Mode](https://help.screencloud.com/en/articles/10110467-chrome-devices-screen-shows-login-screen-or-pairing-code-in-kiosk-mode.md): This article explains how to disable login on startup for Chrome devices in Kiosk Mode and fix the pairing screen issue after a reboot. - [Chrome Devices: WiFi Connectivity Issues](https://help.screencloud.com/en/articles/10114860-chrome-devices-wifi-connectivity-issues.md): This article will go through WiFi Connectivity Issues with Chromebit/Chromebox devices. - [Chrome Licenses: Settings Overview & Benefits](https://help.screencloud.com/en/articles/10114862-chrome-licenses-settings-overview-benefits.md): This article will go through a brief settings overview and the benefits of getting Chrome licenses. - [Google’s New Autoplay Policy: How Is This Affecting You With ScreenCloud?](https://help.screencloud.com/en/articles/10116305-google-s-new-autoplay-policy-how-is-this-affecting-you-with-screencloud.md): Google’s New Autoplay Policy: How Is This Affecting You With ScreenCloud? - [How to Add or Connect to a WiFi Network With a Chrome Device in Kiosk Mode](https://help.screencloud.com/en/articles/10118175-how-to-add-or-connect-to-a-wifi-network-with-a-chrome-device-in-kiosk-mode.md): This article will go through how to add and set up connecting to WiFi networks with your Chrome OS devices using Chrome Device Management. - [How to Check WiFi Signal Strength on Chrome Device Management console](https://help.screencloud.com/en/articles/10119631-how-to-check-wifi-signal-strength-on-chrome-device-management-console.md): This article will go through how to check the WiFi signal strength in the Chrome Device Management console. - [Scheduling Daily Reboots for Chrome Devices With Chrome Device Management](https://help.screencloud.com/en/articles/10120886-scheduling-daily-reboots-for-chrome-devices-with-chrome-device-management.md): This article will go through how to schedule a daily reboot for Chrome Devices with Chrome Device Management. - [Recovering ChromeOS: Fix "ChromeOS Is Missing or Damaged" Error](https://help.screencloud.com/en/articles/10120914-recovering-chromeos-fix-chromeos-is-missing-or-damaged-error.md): How to troubleshoot the "Chrome OS is missing or damaged. Please insert a recovery USB stick or SD card" error message. - [How to Determine the ScreenCloud Player Version for Chrome Devices](https://help.screencloud.com/en/articles/10121182-how-to-determine-the-screencloud-player-version-for-chrome-devices.md): This article will go through how to determine which ScreenCloud Player version you're using on a Chrome device. - [How to Determine Which Chrome Browser Version You Have on a Chrome Device?](https://help.screencloud.com/en/articles/10121184-how-to-determine-which-chrome-browser-version-you-have-on-a-chrome-device.md): This article will go through how to determine which Chrome browser version you have on a Chrome device. - [How to Wipe a Chromebit in Preparation for Enrollment](https://help.screencloud.com/en/articles/10123926-how-to-wipe-a-chromebit-in-preparation-for-enrollment.md): In this guide, we’ll walk you through how to wipe a Chromebit in preparation for enrollment. - [Chrome Devices: Reset Kiosk or Chrome Enterprise Organizational Settings](https://help.screencloud.com/en/articles/10206883-chrome-devices-reset-kiosk-or-chrome-enterprise-organizational-settings.md): Learn how to reset your Chrome device's kiosk settings and Chrome enterprise organizational settings with a quick workaround. - [Windows Player](https://help.screencloud.com/en/articles/10114843-windows-player.md): This guide shows how to set up ScreenCloud on Windows 10/11 devices, including tablets and media players, and quickly add content to your digital signage. - [Windows Hardware](https://help.screencloud.com/en/articles/10114841-windows-hardware.md): This article covers the minimum hardware requirements for Windows, lists supported and unsupported devices, and provides troubleshooting steps for ScreenCloud issues. - [How to Remove Windows Taskbar While Viewing The ScreenCloud App in Full Screen](https://help.screencloud.com/en/articles/10121576-how-to-remove-windows-taskbar-while-viewing-the-screencloud-app-in-full-screen.md): This article will go through how to remove the Windows OS taskbar from the bottom of your screen while using ScreenCloud on your PC - [How to Schedule a Shutdown and Start up in Windows 10 and Windows 11](https://help.screencloud.com/en/articles/10121589-how-to-schedule-a-shutdown-and-start-up-in-windows-10-and-windows-11.md): This article will go through how to set up your Windows 10 and 11 device to automatically start-up and shut off and at a scheduled time. - [How to Set up Your NEC Professional Display with ScreenCloud \(With OPS\)](https://help.screencloud.com/en/articles/10125036-how-to-set-up-your-nec-professional-display-with-screencloud-with-ops.md): This guide explains how to set up ScreenCloud on NEC Professional displays with OPS modules, and quickly add content to your digital signage - [How to Set Up Your Arrow Seneca BlueFin Signboard with ScreenCloud](https://help.screencloud.com/en/articles/10124721-how-to-set-up-your-arrow-seneca-bluefin-signboard-with-screencloud.md): This guide will instruct you on now to set up Arrow Seneca BlueFin Signboards with ScreenCloud. - [How to Perform a Clean Reinstall of the ScreenCloud Windows Player App](https://help.screencloud.com/en/articles/10121508-how-to-perform-a-clean-reinstall-of-the-screencloud-windows-player-app.md): This article will go through how to perform a clean reinstall of the ScreenCloud Windows Player app. - [How to resolve "Server connection timed out" issue with ScreenCloud Windows player](https://help.screencloud.com/en/articles/13786940-how-to-resolve-server-connection-timed-out-issue-with-screencloud-windows-player.md): How to fix the Windows “Server connection timed out” error by fully removing ScreenCloud app data and reinstalling the player. - [MacOS Player](https://help.screencloud.com/en/articles/10121122-macos-player.md): With ScreenCloud, you can show your digital signage content using a wide range of supported macOS devices, such as the Mac Mini. - [MacOS Hardware](https://help.screencloud.com/en/articles/10121127-macos-hardware.md): This article will go through the minimum requirements for Apple hardware powered by macOS. - [iPadOS Player](https://help.screencloud.com/en/articles/10121141-ipados-player.md): This guide walks you through setting up ScreenCloud on iPadOS devices and adding rich digital content for your signage in minutes. - [iPadOS Hardware](https://help.screencloud.com/en/articles/10121144-ipados-hardware.md): All you need to know about ScreenCloud and iOS and iPadOS hardware. - [How to Lock the Settings Panel on iOS Devices](https://help.screencloud.com/en/articles/10121223-how-to-lock-the-settings-panel-on-ios-devices.md): Hello and thank you for visiting our ScreenCloud Help Center. This article will go through how to lock the settings panel on iOS devices. - [LG webOS Signage Player](https://help.screencloud.com/en/articles/10121136-lg-webos-signage-player.md): All you need to know about setting up the ScreenCloud LG webOS Signage Player for your LG hardware. - [LG webOS Signage Hardware](https://help.screencloud.com/en/articles/10121139-lg-webos-signage-hardware.md): All you need to know about ScreenCloud and working with LG webOS Signage hardware. - [Tizen Player](https://help.screencloud.com/en/articles/10119699-tizen-player.md): All you need to know about setting up the ScreenCloud Tizen player for your Samsung displays. - [Tizen Hardware](https://help.screencloud.com/en/articles/10119715-tizen-hardware.md): All you need to know about ScreenCloud and Samsung Tizen hardware. - [BrightSign Player](https://help.screencloud.com/en/articles/10104778-brightsign-player.md): In this guide, we’ll walk you through how to set up ScreenCloud’s digital signage software on a BrightSign device - [BrightSign Hardware](https://help.screencloud.com/en/articles/10104774-brightsign-hardware.md): This article will go through the minimum requirements for hardware powered by BrightSign - [ScreenCloud Zoom Rooms Player](https://help.screencloud.com/en/articles/10119939-screencloud-zoom-rooms-player.md): Zoom Rooms let you run video meetings easily. Use ScreenCloud's Zoom Room player to show digital signage on screens when not in a meeting. - [Airtame Integration: Beta Version](https://help.screencloud.com/en/articles/10104661-airtame-integration-beta-version.md): In this guide, we’ll walk you through how to set up ScreenCloud’s digital signage software using an Airtame device - [ScreenCloud Microsoft Teams Rooms Player](https://help.screencloud.com/en/articles/10701780-screencloud-microsoft-teams-rooms-player.md): Learn how to set up ScreenCloud's Microsoft Teams Rooms player to show digital signage on screens when not in a meeting. - [ScreenCloud Google Meet Player](https://help.screencloud.com/en/articles/12628374-screencloud-google-meet-player.md): Learn how to set up ScreenCloud’s Google Meet player to show digital signage on your screens when no meeting is in progress. - [Which Professional Displays Do You Recommend for Digital Signage?](https://help.screencloud.com/en/articles/10115526-which-professional-displays-do-you-recommend-for-digital-signage.md): This article covers the differences between consumer and professional displays and recommends the best professional display recommendations - [Which Consumer TVs Do You Recommend for Digital Signage?](https://help.screencloud.com/en/articles/10115542-which-consumer-tvs-do-you-recommend-for-digital-signage.md): Choosing the right TV can be daunting. This article highlights top digital signage options, based on expert reviews and various price ranges - [Best TV Mounts to Buy for Digital Signage](https://help.screencloud.com/en/articles/10104764-best-tv-mounts-to-buy-for-digital-signage.md): Our TV mount tips and suggestions to consider when selecting the best equipment for Digital Signage. - [Why PIXI Is the Best Replacement for Your Aging Fire TV Stick](https://help.screencloud.com/en/articles/11737344-why-pixi-is-the-best-replacement-for-your-aging-fire-tv-stick.md): Learn why PIXI is the perfect replacement for your outdated Fire TV Sticks - [Samsung Tizen 4 and LG webOS 4 Displays: Now Limited to Media Playback](https://help.screencloud.com/en/articles/15501485-samsung-tizen-4-and-lg-webos-4-displays-now-limited-to-media-playback.md): These devices are no longer fully supported. Upgrade to PIXI, ScreenCloud OS, or Amazon Fire TV Stick to continue using ScreenCloud on these displays. ## Billing, Subscriptions & Hardware Orders - [ScreenCloud Studio Free Trial: Screen and User Invite Limits](https://help.screencloud.com/en/articles/10120242-screencloud-studio-free-trial-screen-and-user-invite-limits.md): This article will briefly go through account limits while using the fourteen-day free trial version of ScreenCloud Studio. - [ScreenCloud Studio Billing: Managing Licenses, Discounts, and Payment Details](https://help.screencloud.com/en/articles/10120260-screencloud-studio-billing-managing-licenses-discounts-and-payment-details.md): This article will go through all billing-related information on pricing, discounts, and how to set up your payments. - [I’m Not Receiving Emails or Invoices From ScreenCloud, How Can I Fix This?](https://help.screencloud.com/en/articles/10121160-i-m-not-receiving-emails-or-invoices-from-screencloud-how-can-i-fix-this.md): This article will go through how to troubleshoot not receiving billing, invite, invoice and support emails from ScreenCloud. - [ScreenCloud Ltd Bank Details](https://help.screencloud.com/en/articles/10222190-screencloud-ltd-bank-details.md): ScreenCloud LTD Bank Details - [Taxes on ScreenCloud Invoices and How to Correct Them](https://help.screencloud.com/en/articles/12290640-taxes-on-screencloud-invoices-and-how-to-correct-them.md): Learn why taxes appear on your ScreenCloud invoice and how to update your details to correct them. - [How to Manage ScreenCloud Licenses and Avoid Unexpected Charges](https://help.screencloud.com/en/articles/14702229-how-to-manage-screencloud-licenses-and-avoid-unexpected-charges.md): Manage ScreenCloud licenses, avoid unexpected charges, and understand refund policies, billing adjustments, and how to replace devices correctly. - [Why Is My ScreenCloud Account Suspended, and How Can I Reactivate It?](https://help.screencloud.com/en/articles/15065987-why-is-my-screencloud-account-suspended-and-how-can-i-reactivate-it.md): Account suspended or seeing 'Reactivate Subscription'? Learn why it happens and how to restore access to your screens - [Upgrade your ScreenCloud Subscription to Gain New Features and Apps Available on the Pro Plan](https://help.screencloud.com/en/articles/10116158-upgrade-your-screencloud-subscription-to-gain-new-features-and-apps-available-on-the-pro-plan.md): Learn about new features with the Pro Plan upgrade, including Dashboards, interactive Touch screens, and more! - [ScreenCloud Support Ticket Portal](https://help.screencloud.com/en/articles/13570420-screencloud-support-ticket-portal.md): Learn about the ScreenCloud Support Ticket Portal to keep track of your organizations support requests. - [ScreenCloud Professional Services](https://help.screencloud.com/en/articles/10120266-screencloud-professional-services.md): Professional Services is your personal digital signage concierge specialists, helping you reach your business objectives. - [Enterprise Account Management and Set up with Professional Services](https://help.screencloud.com/en/articles/10115513-enterprise-account-management-and-set-up-with-professional-services.md): This articles links to information on Professional Services. - [Multi-Account Billing: Managing Split Payments Between Teams in ScreenCloud](https://help.screencloud.com/en/articles/10121077-multi-account-billing-managing-split-payments-between-teams-in-screencloud.md): Learn how to set up space-based or multi-account billing to manage payments and split costs between team members with ScreenCloud access. - [Custom Development and Feature Requests in ScreenCloud](https://help.screencloud.com/en/articles/13459172-custom-development-and-feature-requests-in-screencloud.md): Learn how to build custom apps with ScreenCloud tools, request bespoke solutions via Professional Services, or submit product feedback for future features. - [ScreenCloud Premium Support](https://help.screencloud.com/en/articles/11135671-screencloud-premium-support.md): For customers who want more than support and value a service that drives success and provides a true strategic advantage ## Account Settings - [Cancel, Pause, Reactivate, or Delete Your ScreenCloud Account](https://help.screencloud.com/en/articles/10110346-cancel-pause-reactivate-or-delete-your-screencloud-account.md): This article will go through how to cancel, delete, or pause your ScreenCloud account or subscriptuon. - [How to Configure Single Sign-On \(SSO\) and SCIM for ScreenCloud with Okta](https://help.screencloud.com/en/articles/10119787-how-to-configure-single-sign-on-sso-and-scim-for-screencloud-with-okta.md): This guide provides a step-by-step process for setting up SSO and SCIM with Okta and ScreenCloud - [ScreenCloud User and Email Management: Ownership Changes, Switching Between Accounts, and Unsubscribing Emails](https://help.screencloud.com/en/articles/10120816-screencloud-user-and-email-management-ownership-changes-switching-between-accounts-and-unsubscribing-emails.md): This article will go through how to change the main owner email address for your ScreenCloud account or switching between many organizations. - [ScreenCloud Custom Role Functions](https://help.screencloud.com/en/articles/10120824-screencloud-custom-role-functions.md): Contained is a complete list of all functions and customizations available while managing Custom Roles for your ScreenCloud users. - [ScreenCloud Account Settings & Logs](https://help.screencloud.com/en/articles/10120864-screencloud-account-settings-logs.md): This article is an overview of all the features and options in your ScreenCloud "Account Settings". - [People, Groups, and Spaces: Managing Users & Teams With ScreenCloud](https://help.screencloud.com/en/articles/10120942-people-groups-and-spaces-managing-users-teams-with-screencloud.md): This article will go through how to use People, Groups, and Spaces to manage users and team segments within your ScreenCloud organization. - [Managing Custom Roles and Permissions in ScreenCloud](https://help.screencloud.com/en/articles/10121118-managing-custom-roles-and-permissions-in-screencloud.md): Contains an overview of the custom roles and permissions feature that can be used for managing groups in your account. - [How To Log Out Of Your ScreenCloud Account](https://help.screencloud.com/en/articles/10121467-how-to-log-out-of-your-screencloud-account.md): This article will go through how to log out of your ScreenCloud account. - [Screen Notifications: Receive Emails Alerts When Your Screens Go Offline](https://help.screencloud.com/en/articles/10120875-screen-notifications-receive-emails-alerts-when-your-screens-go-offline.md): This article will guide you on how to set up your email to receive Screen Notifications for your screens. - [How to Use and Manage AI Features in ScreenCloud](https://help.screencloud.com/en/articles/10300880-how-to-use-and-manage-ai-features-in-screencloud.md): Find out which apps and features use AI summarization, and learn about how the feature works. - [Understanding Trial and Paid Account Differences in ScreenCloud](https://help.screencloud.com/en/articles/12255556-understanding-trial-and-paid-account-differences-in-screencloud.md): Learn the differences between trial and paid accounts in ScreenCloud, and how is billing handled. - [How to Manage and Remove Duplicate ScreenCloud Accounts](https://help.screencloud.com/en/articles/15187416-how-to-manage-and-remove-duplicate-screencloud-accounts.md): Learn how to identify, resolve, and prevent duplicate ScreenCloud accounts caused by different login methods or team member re-invites. - [Configuring SCIM Integration for ScreenCloud with Microsoft Azure / Entra](https://help.screencloud.com/en/articles/10114877-configuring-scim-integration-for-screencloud-with-microsoft-azure-entra.md): This guide explains integrating SCIM with ScreenCloud and Azure AD to automate user provisioning and synchronize user data between platforms - [Setting Up Single Sign-On \(SSO\) for Your ScreenCloud Account](https://help.screencloud.com/en/articles/10119903-setting-up-single-sign-on-sso-for-your-screencloud-account.md): This article will go through how to set up Single Sign-On \(SSO\) to access your ScreenCloud account. - [How to use Single Sign-On \(SSO\) to log in to your ScreenCloud Account](https://help.screencloud.com/en/articles/10124105-how-to-use-single-sign-on-sso-to-log-in-to-your-screencloud-account.md): This guide explains how to set up Single Sign-On \(SSO\) for your ScreenCloud account to improve security and user experience - [How to set up ScreenCloud Single Sign-On \(SSO\) with Microsoft Azure / Entra](https://help.screencloud.com/en/articles/10124654-how-to-set-up-screencloud-single-sign-on-sso-with-microsoft-azure-entra.md): This article will help you with your ScreenCloud Single Sign-On setup if you are using Microsoft Azure / Entra as your identity provider. - [How to Add Custom Fonts to ScreenCloud for Enhanced Brand Consistency](https://help.screencloud.com/en/articles/10118157-how-to-add-custom-fonts-to-screencloud-for-enhanced-brand-consistency.md): Add custom fonts in ScreenCloud via file upload or CSS link to align your screens with your brand for a cohesive look. - [How To Whitelist and Custom Brand My ScreenCloud Account](https://help.screencloud.com/en/articles/10123936-how-to-whitelist-and-custom-brand-my-screencloud-account.md): Personalize ScreenCloud! This guide covers branding and whitelisting features to enhance your digital signage - [How to Use Look and Feel To Create Custom-Branded Themes](https://help.screencloud.com/en/articles/10124736-how-to-use-look-and-feel-to-create-custom-branded-themes.md): Learn how to set up themes to customize the branding of your screens and apps. Apply your brand colors and custom fonts, then assign the theme to your channels for a consistent look - [Using Developer & GraphQL API Tools with ScreenCloud](https://help.screencloud.com/en/articles/10115788-using-developer-graphql-api-tools-with-screencloud.md): This article will briefly cover an overview, benefits, and resources about the GraphQL API tools available for use with ScreenCloud. - [Sharing Content Across Spaces in Your Organization](https://help.screencloud.com/en/articles/10119888-sharing-content-across-spaces-in-your-organization.md): With the share option, your users can share content across spaces and to other teams within their organization. - [Proof of Play: Tracking and Logging Content Displaying on Your Digital Screens](https://help.screencloud.com/en/articles/10120931-proof-of-play-tracking-and-logging-content-displaying-on-your-digital-screens.md): This article will go through how you can use Proof of Play to begin logging and tracking all of the content that has played on your screens ## Troubleshooting - [ScreenCloud Troubleshooting Guide](https://help.screencloud.com/en/articles/10119979-screencloud-troubleshooting-guide.md): This guide will cover common troubleshooting tips for general questions, issues, and challenges that can occur while using ScreenCloud - [Troubleshooting ScreenCloud Studio: CMS Glitches, UI Bugs, and Browser Issues](https://help.screencloud.com/en/articles/10116221-troubleshooting-screencloud-studio-cms-glitches-ui-bugs-and-browser-issues.md): If you’re experiencing glitching or login issues on ScreenCloud’s website, review this guide for steps to resolve the problem. - [Troubleshooting Channels in ScreenCloud](https://help.screencloud.com/en/articles/10119662-troubleshooting-channels-in-screencloud.md): This article will go through common troubleshooting tips for how to resolve issues while creating and using Channels in ScreenCloud. - [I Can’t Drag and Drop Any Content in a Playlist or Media Library, How Do I Fix This?](https://help.screencloud.com/en/articles/10123929-i-can-t-drag-and-drop-any-content-in-a-playlist-or-media-library-how-do-i-fix-this.md): This article explains how to troubleshoot drag-and-drop issues when creating playlists or folders in your Media Library on ScreenCloud. - [Channel Preview Screen Not Working and Displaying as a Black Screen, How Can I Fix This?](https://help.screencloud.com/en/articles/10110356-channel-preview-screen-not-working-and-displaying-as-a-black-screen-how-can-i-fix-this.md): Troubleshooting black screen issues in channel/playlist "Preview". - [Daylight Saving and How This Affects Your ScreenCloud Signage Device](https://help.screencloud.com/en/articles/10115403-daylight-saving-and-how-this-affects-your-screencloud-signage-device.md): This article explains how daylight saving time changes affect ScreenCloud devices and quick steps to resolve the issue. - [How to Resolve Missing RDM Tools and Screen Details in ScreenCloud](https://help.screencloud.com/en/articles/10660390-how-to-resolve-missing-rdm-tools-and-screen-details-in-screencloud.md): Learn how to fix missing screen details in Studio, such as screen RDM tools or Storage and Memory - [Troubleshoot Playlists in ScreenCloud](https://help.screencloud.com/en/articles/12017218-troubleshoot-playlists-in-screencloud.md): Troubleshooting tips for Playlist issues in ScreenCloud Studio. - [Troubleshooting Networks and Internet Connection](https://help.screencloud.com/en/articles/10116209-troubleshooting-networks-and-internet-connection.md): If you’re experiencing issues with ScreenCloud and connectivity, review this guide for steps to resolve the problem. - [Screen Showing “Offline”: How to Troubleshoot Connectivity Issues](https://help.screencloud.com/en/articles/10120871-screen-showing-offline-how-to-troubleshoot-connectivity-issues.md): This article will go through how to troubleshoot if you see your screen showing "Offline" in your ScreenCloud Studio account. - [Which ScreenCloud Devices Support WPA2-Enterprise and WPA3-Enterprise?](https://help.screencloud.com/en/articles/10115430-which-screencloud-devices-support-wpa2-enterprise-and-wpa3-enterprise.md): This article will go through which devices support WPA-2 Enterprise and WPA3. - [Using WiFi, Ethernet Connection, or Mobile Hotspots for Digital Signage](https://help.screencloud.com/en/articles/10115647-using-wifi-ethernet-connection-or-mobile-hotspots-for-digital-signage.md): This article covers using WiFi, Ethernet, or mobile hotspots to connect your device running the ScreenCloud player app to the internet. - [How To Capture or Export Browser Console and Network Logs](https://help.screencloud.com/en/articles/10118211-how-to-capture-or-export-browser-console-and-network-logs.md): Capture Browser Developer or network logs to help ScreenCloud's team troubleshoot and resolve complex issues effectively. - [How to Debug your Network with the Google Chrome Browser](https://help.screencloud.com/en/articles/10119824-how-to-debug-your-network-with-the-google-chrome-browser.md): This guide outlines the process of utilizing Google Chrome to gather network data, aiding in the diagnosis of connectivity issues - [How to Fix ‘Failed to Fetch Pairing Code After Retries’ Error or Blank Screen When ScreenCloud Player Shows No Pairing Code](https://help.screencloud.com/en/articles/11692769-how-to-fix-failed-to-fetch-pairing-code-after-retries-error-or-blank-screen-when-screencloud-player-shows-no-pairing-code.md): Learn how to fix the ScreenCloud player so that is shows a pairing code. - [Troubleshooting Apps, Streaming, and Third-Party Services](https://help.screencloud.com/en/articles/10119694-troubleshooting-apps-streaming-and-third-party-services.md): This guide helps you identify and resolve common issues related to apps, streaming services, and third-party integrations in ScreenCloud - [Regional Restrictions on Apps: Content won't display or stream videos in ScreenCloud?](https://help.screencloud.com/en/articles/10120923-regional-restrictions-on-apps-content-won-t-display-or-stream-videos-in-screencloud.md): In this article, we'll review why certain apps and services depending on your geographic location might display errors or restrict playback. - [Page Scroll App: My Website Is Displaying the Wrong or Incorrect Background Color](https://help.screencloud.com/en/articles/10120959-page-scroll-app-my-website-is-displaying-the-wrong-or-incorrect-background-color.md): Wrong website background color in ScreenCloud? This article helps you troubleshoot and fix display issues - [Page Scroll App: How to Find Out a Webpage Height?](https://help.screencloud.com/en/articles/10120970-page-scroll-app-how-to-find-out-a-webpage-height.md): This article will go through how to find out a webpage height that you're trying to use on the Page Scroll App - [Outlook Calendar - Permission requirements](https://help.screencloud.com/en/articles/10120975-outlook-calendar-permission-requirements.md): ScreenCloud Microsoft app connection issues? This guide helps resolve unapproved access permissions - [Streaming Apps \(YouTube, Vimeo, & Live News\): Will Not Show Closed Captions or Subtitles on the Screen](https://help.screencloud.com/en/articles/10119832-streaming-apps-youtube-vimeo-live-news-will-not-show-closed-captions-or-subtitles-on-the-screen.md): Why doesn't my video streaming app show closed captions or subtitles? Here we explain why - [Microsoft Power BI - Permission requirements](https://help.screencloud.com/en/articles/10121083-microsoft-power-bi-permission-requirements.md): Learn how to fix Power BI dashboards not displaying in ScreenCloud by checking permissions, admin approval, and network access. - [Streaming Apps: Why Can’t Paid For or Premium Videos Be Used in ScreenCloud?](https://help.screencloud.com/en/articles/10119811-streaming-apps-why-can-t-paid-for-or-premium-videos-be-used-in-screencloud.md): This article will briefly overview restrictions on using paid or premium content from streaming services with ScreenCloud - [How to Connect your Instagram Account with the Gallery for Instagram Business app](https://help.screencloud.com/en/articles/10243235-how-to-connect-your-instagram-account-with-the-gallery-for-instagram-business-app.md): Find steps on how to get your Instagram content on screen with the Gallery for Instagram Business app. - [Gallery for Instagram Business: How to resolve the "There don't seem to be any valid business pages" error message](https://help.screencloud.com/en/articles/10494083-gallery-for-instagram-business-how-to-resolve-the-there-don-t-seem-to-be-any-valid-business-pages-error-message.md): Learn how to resolve the issue with the Gallery for Instagram Business app and connect your Instagram account's content to ScreenCloud. - [Microsoft Excel App: Troubleshooting Login and Connection Issues with OneDrive](https://help.screencloud.com/en/articles/15372938-microsoft-excel-app-troubleshooting-login-and-connection-issues-with-onedrive.md): Use this guide to fix sign-in or connection problems when using the ScreenCloud Microsoft Excel app with OneDrive or SharePoint access. - [Troubleshooting ScreenCloud Dashboards](https://help.screencloud.com/en/articles/10116186-troubleshooting-screencloud-dashboards.md): This guide provides troubleshooting steps for Dashboards and how to submit a support ticket for efficient issue resolution. - [My Dashboard is only accessible on a local network. Can I still display that Dashboard?](https://help.screencloud.com/en/articles/10121056-my-dashboard-is-only-accessible-on-a-local-network-can-i-still-display-that-dashboard.md) - [Make Changes to Your Dashboard Login Journey with "Re-Record Journey"](https://help.screencloud.com/en/articles/10121119-make-changes-to-your-dashboard-login-journey-with-re-record-journey.md): If your Dashboard shows incorrect data, use “Re-Record Journey” to re-run the login process and update it with the correct site and info. - [How to fix Dashboards Error: "No associated password"](https://help.screencloud.com/en/articles/10695783-how-to-fix-dashboards-error-no-associated-password.md): How to resolve the "No associated password" issue for your Dashboard journey - [Troubleshooting Hardware Performance and Stability](https://help.screencloud.com/en/articles/10116216-troubleshooting-hardware-performance-and-stability.md): If you’re experiencing issues with ScreenCloud hardware performance, review this guide for steps to resolve the problem. - ["App not found" error message for Amazon Fire TV Smart TV when trying to install ScreenCloud](https://help.screencloud.com/en/articles/10101802-app-not-found-error-message-for-amazon-fire-tv-smart-tv-when-trying-to-install-screencloud.md): You can find help here on how to resolve the “App not found” issue for your Amazon Fire TV device - [“App not owned” or “Content not Owned” error message with Amazon and Fire OS when setting up ScreenCloud](https://help.screencloud.com/en/articles/10104569-app-not-owned-or-content-not-owned-error-message-with-amazon-and-fire-os-when-setting-up-screencloud.md) - [Amazon Device: “Amazon Appstore: Unknown Error” Message and How to Fix This](https://help.screencloud.com/en/articles/10104672-amazon-device-amazon-appstore-unknown-error-message-and-how-to-fix-this.md): This article will go through what steps you can take to resolve an "Unknown Error" message appearing on your Amazon device - [Amazon Device: “Authorization expired” Message and How to Fix This](https://help.screencloud.com/en/articles/10104681-amazon-device-authorization-expired-message-and-how-to-fix-this.md): This guide provides instructions on how to resolve the error message “Authorization expired” for your Amazon Fire TV device. - [Amazon Fire TV Stick Keeps Turning Itself Off Or Is Stuck on “Optimizing System Storage and Applications”, How Do I Fix This?](https://help.screencloud.com/en/articles/10104705-amazon-fire-tv-stick-keeps-turning-itself-off-or-is-stuck-on-optimizing-system-storage-and-applications-how-do-i-fix-this.md): This article will go through how to troubleshoot when your Amazon device is stuck on "Optimizing system storage and applications" - [Amazon Devices: White Screen Issue While Starting the ScreenCloud App](https://help.screencloud.com/en/articles/10104691-amazon-devices-white-screen-issue-while-starting-the-screencloud-app.md): This article will explain how to troubleshoot if you are receiving a white screen when starting the ScreenCloud app. - [ASUS Chromebit CS10: Device Support Ending and How This Impacts Your Digital Signage](https://help.screencloud.com/en/articles/10104753-asus-chromebit-cs10-device-support-ending-and-how-this-impacts-your-digital-signage.md): The ASUS Chromebit \(Model CS10\) is no longer a recommended device to use with ScreenCloud, and this article will cover the reason why - [Why Is My TV Experiencing Screen Flicker When Connected to and Displaying Content From a PC via HDMI?](https://help.screencloud.com/en/articles/10115411-why-is-my-tv-experiencing-screen-flicker-when-connected-to-and-displaying-content-from-a-pc-via-hdmi.md): This article will go through why your TV is experiencing a flicker when connected to and displaying content from a PC via HDMI. - [Why Some Apps Don't Work on Older Samsung Tizen, LG webOS, and BrightSign Devices](https://help.screencloud.com/en/articles/10115418-why-some-apps-don-t-work-on-older-samsung-tizen-lg-webos-and-brightsign-devices.md): This guide explains why some apps or links won’t display on older hardware with outdated Chromium versions, even on supported devices. - [Which Devices Support Zone Layouts & Portrait/Vertical Orientation?](https://help.screencloud.com/en/articles/10115425-which-devices-support-zone-layouts-portrait-vertical-orientation.md): This article will go through which devices do not support zone layouts & portrait/vertical orientation while using ScreenCloud. - [How to Change the Screen Orientation or Rotate the Player Using ScreenCloud](https://help.screencloud.com/en/articles/10119629-how-to-change-the-screen-orientation-or-rotate-the-player-using-screencloud.md): This article provides instructions on how you can change the orientation or rotate the player in ScreenCloud - [ScreenCloud Touch: View and Interact with Content using Touch Devices](https://help.screencloud.com/en/articles/10119985-screencloud-touch-view-and-interact-with-content-using-touch-devices.md): This article provides links to our available guides on ScreenCloud Touch, which you can find below. - [How to Clear the Cache for the ScreenCloud Player App on My Device](https://help.screencloud.com/en/articles/10121174-how-to-clear-the-cache-for-the-screencloud-player-app-on-my-device.md): This article will go through how to clear the cache for the ScreenCloud player app on your device. - [How to Find a Digital Signage Device That Supports Your Display’s Resolution and Aspect Ratio](https://help.screencloud.com/en/articles/10121200-how-to-find-a-digital-signage-device-that-supports-your-display-s-resolution-and-aspect-ratio.md): This article will go through how to find a device that supports the resolution and aspect ratio you need. - [How to Find the Operating System Version for Your Device Running the ScreenCloud App](https://help.screencloud.com/en/articles/10121203-how-to-find-the-operating-system-version-for-your-device-running-the-screencloud-app.md): This article will go through how to find the operating system version for your device running the ScreenCloud app. - [How to Exit the ScreenCloud Player App on Amazon and Android Devices](https://help.screencloud.com/en/articles/10121193-how-to-exit-the-screencloud-player-app-on-amazon-and-android-devices.md): This article will go through how to exit the ScreenCloud Player app on Amazon and Android devices. - [How to Keep USB Power From Your Monitor or TV on During Standby](https://help.screencloud.com/en/articles/10121222-how-to-keep-usb-power-from-your-monitor-or-tv-on-during-standby.md): This article will go through how to keep USB power from your monitor or TV on during standby. - [I’m Getting a Plain White Screen on My Windows Device While Using the Chrome App](https://help.screencloud.com/en/articles/10123921-i-m-getting-a-plain-white-screen-on-my-windows-device-while-using-the-chrome-app.md): Fix Chrome white screen on Windows! This article provides troubleshooting steps - [How to Troubleshoot ScreenCloud OS Device Visibility and Online Status in Your Remote Device Management Console](https://help.screencloud.com/en/articles/10124875-how-to-troubleshoot-screencloud-os-device-visibility-and-online-status-in-your-remote-device-management-console.md): How to resolve issues with ScreenCloud OS devices not appearing in RDM or mismatched online status between Studio and RDM Console. - [How to Find the ScreenCloud Player App Version on Your Device](https://help.screencloud.com/en/articles/10121205-how-to-find-the-screencloud-player-app-version-on-your-device.md): This article will go through how to find the ScreenCloud player app version on your device. - [Troubleshooting Display or Content Cut-Off Issues on Your TV While Using ScreenCloud](https://help.screencloud.com/en/articles/10119654-troubleshooting-display-or-content-cut-off-issues-on-your-tv-while-using-screencloud.md): This article will explore how to troubleshoot common display cut-off issues with your content while using ScreenCloud for digital signage. - [How to Fix the Automatic Screen Rotation Issue for ScreenCloud on Samsung Frame](https://help.screencloud.com/en/articles/10511124-how-to-fix-the-automatic-screen-rotation-issue-for-screencloud-on-samsung-frame.md): Learn how to resolve the auto rotate issue for your Samsung frame display when connecting a device running ScreenCloud in portrait. - [How to Fix a Screen Incorrectly Pairing as "Unknown Device" or "Mac Device"](https://help.screencloud.com/en/articles/11135496-how-to-fix-a-screen-incorrectly-pairing-as-unknown-device-or-mac-device.md): If your device is paired and shows inaccurate device information, here is how you can resolve this. - [Troubleshooting ScreenCloud OS Hardware](https://help.screencloud.com/en/articles/10124957-troubleshooting-screencloud-os-hardware.md): How to troubleshoot network, connectivity, and offline issues on your ScreenCloud OS devices, the Station P1 Pro and Station P1. - [Managing Your ScreenCloud Account Login](https://help.screencloud.com/en/articles/10121097-managing-your-screencloud-account-login.md): This article will provide information for managing your login, users and password - [Why Are My Screens or Content Missing After Login?](https://help.screencloud.com/en/articles/13406541-why-are-my-screens-or-content-missing-after-login.md): If you are missing screens or content after login, you may be in the wrong organization or not added to a group. Follow the steps from this article to resolve your issue. - [ScreenCloud Login Troubleshooting: Can't Log In, Missing Content, Empty Account, and Access Errors](https://help.screencloud.com/en/articles/15080180-screencloud-login-troubleshooting-can-t-log-in-missing-content-empty-account-and-access-errors.md): Troubleshoot ScreenCloud login issues including empty accounts, missing content, invite problems, and access errors. - [Why Does ScreenCloud Require a Business Email to Sign Up?](https://help.screencloud.com/en/articles/15130814-why-does-screencloud-require-a-business-email-to-sign-up.md): ScreenCloud requires a business email address to create an account. This helps ensure that accounts are linked to legitimate businesses and maintains a professional user base. - [Payment Method Declined or Failed with ScreenCloud, How Can I Resolve This?](https://help.screencloud.com/en/articles/10120949-payment-method-declined-or-failed-with-screencloud-how-can-i-resolve-this.md): This article will go through how to resolve your payment method declining or returning a failed status on ScreenCloud. - [Troubleshooting Uploading Media, Content, and Managing Files in ScreenCloud](https://help.screencloud.com/en/articles/10116182-troubleshooting-uploading-media-content-and-managing-files-in-screencloud.md): This guide helps resolve common issues related to uploading media, using content, and managing files in ScreenCloud. - [Troubleshooting AutoPlay Policy and Audio Issues With ScreenCloud](https://help.screencloud.com/en/articles/10119685-troubleshooting-autoplay-policy-and-audio-issues-with-screencloud.md): To learn more about autoplay policy and how to get your media to play on affected platforms, please refer to the guide below. - [Troubleshooting Black Screen Video Issues with ScreenCloud](https://help.screencloud.com/en/articles/10119672-troubleshooting-black-screen-video-issues-with-screencloud.md): This guide provides solutions for resolving video playback issues with the ScreenCloud player, especially on Android and Amazon devices. - [How to Fix an MP4 Video Only Playing Sound and Not Showing Footage While Using ScreenCloud](https://help.screencloud.com/en/articles/10121209-how-to-fix-an-mp4-video-only-playing-sound-and-not-showing-footage-while-using-screencloud.md): This article will go through how to troubleshoot if your MP4 video is not playing footage, only audio, on your screen. - [How Can I Display Live Streaming and TV on My ScreenCloud Screens?](https://help.screencloud.com/en/articles/10104794-how-can-i-display-live-streaming-and-tv-on-my-screencloud-screens.md): This article will go through how to use live streaming videos on your digital screens with ScreenCloud. - [How can I resolve video playback issues on my ScreenCloud player or device?](https://help.screencloud.com/en/articles/11836443-how-can-i-resolve-video-playback-issues-on-my-screencloud-player-or-device.md): Learn how to resolve issues with video playback on your ScreenCloud device or ScreenCloud player app. - [How can I resolve PowerPoint upload issues in ScreenCloud?](https://help.screencloud.com/en/articles/13558587-how-can-i-resolve-powerpoint-upload-issues-in-screencloud.md): This article provides troubleshooting steps for resolving PowerPoint upload failures in ScreenCloud