If your question isn't answered on the ScreenCloud website, please ping our friendly support team through our live chat that you can find in your ScreenCloud account, on the ScreenCloud.com website and in this help center. You can also e-mail the team at [email protected].
To help us help you faster, please provide as much information as you can about the issue you have:
Provide your account's email and Organization name.
What device are you using? Please provide make, model or generation number.
If the issue is with a paired screen, please provide its name.
What app, service, or content do you have any questions or issues with?
What is your internet connection - Does it have a firewall in place? How far is your router to the device you're using for ScreenCloud? Is the internet connection strong?
Send in any screenshots of the issue.
We look forward to hearing from you.