With so many customer screens powered by ScreenCloud OS devices, we understand how mission-critical ScreenCloud OS is for your business. That’s why we make it easy for customers to test major new versions of ScreenCloud OS before they’re officially released and rolled out.
By testing pre-release versions with your own content, network setups, and environments, you can ensure everything works as expected. If you find any issues, you can report them to us so we can resolve them before the final version goes live.
Ahead of ScreenCloud OS 3.0—our biggest release yet—we’ve added new options in both ScreenCloud OS and the RDM Tools to help you easily test pre-release versions. The best part? It’s simple to get started.
Just choose a ScreenCloud OS device to use for testing, set it to the Canary OTA update channel, and that device will automatically receive both pre-release and production versions of ScreenCloud OS.
Here’s how to set it up.
How to set your ScreenCloud OS test device to use the Canary OTA update from RDM tools
Select your ScreenCloud OS device in your screens menu.
Select the device icon on the right, just below the screen status notification.
Click the Settings option.
Navigate to OS Update.
Set the OS Update Channel version from Stable to Canary and click Update. You will then get a notice telling you the OS update settings have been updated.
And that’s it! Your ScreenCloud OS device will now receive both pre-release versions of ScreenCloud OS via the Canary OTA update channel as well as production versions of ScreenCloud OS.
How to set your ScreenCloud OS test device to use the Canary OTA update channel from Remote Device Manager (Legacy)
In your account, select your username at the bottom left and then select Screens Manager.
Next, click the 3 dot menu button next to Screens, and then RDM (Legacy) to launch the RDM Console.
Select the ScreenCloud OS device that you would like to use as your test device for testing pre-release versions of ScreenCloud OS.
Next, select the 3 dot menu and then select OS Update Settings.
Then change the OTA update channel to be used from Stable to instead be Canary and then select Apply. You will then get a notice telling you the OS update settings have been updated.
And that’s it! Your ScreenCloud OS device will now receive both pre-release versions of ScreenCloud OS via the Canary OTA update channel as well as production versions of ScreenCloud OS.
How to switch a ScreenCloud OS device from running a pre-release version of ScreenCloud OS to instead using a production version of ScreenCloud OS via re-flashing
As mentioned earlier, if your ScreenCloud OS device is set to the Canary OTA update channel, it will receive both pre-release and production versions of ScreenCloud OS. But what if you want to switch your test device back to a standard device running only the stable production version?
One option is to change the OTA update channel from Canary back to Stable, but in that case, you’d have to wait until the next production version is released for your device to update automatically.
If you want to switch to the latest production version immediately, you can do this by re-flashing your ScreenCloud OS device. Re-flashing fully wipes the device and installs the latest stable version.
To learn how to use our SD Flasher tool to re-flash your ScreenCloud OS device with the latest production version, see here.