A remote device management tool can be extremely beneficial for businesses with large fleets of devices. Having a centralized hub where you can view device data allows you to concentrate on what is most important: growing your business.

With ScreenCloud's RDM Console, users can easily keep tabs on all ScreenCloud OS devices in real time and view information like the device's status, thermal temperature, and available RAM.
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Multiple devices can be adjusted quickly without requiring on-site staff to re-provision each device using a USB flash drive each time a user makes a change to their network settings.
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The ScreenCloud RDM Console is available for our Studio customers using our ScreenCloud OS devices. To learn more about how to use this tool, follow along in the article below.
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The Station P1 Pros price can be found here. For bulk orders, education, or non-profit discounts, please speak to your Customer Success Manager.
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If you are interested, please get in touch with our sales team here!
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To access your RDM Console, you will need to have a Studio account and be using one of our ScreenCloud OS devices. To sign up for a Studio account, click here.
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To find the console, first log in to your Studio account and select Screens Manager by clicking on your user name in the bottom left corner. Click here to view a full guide on how to use Screens Manager.
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Once in Screens Manager, you'll notice a Remote Device Management (RDM) button. Upon selecting it, you will be brought to another page where you can manage the devices you want to control.
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You can also access the RDM console as you view an individual SCOS screen in your account with the Open in RDM button. You can find this on the top right next to the Refresh button. This button will take you to the individual device's details, and you can click Back to all devices to access the full RDM list for your account.

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When you first access the RDM Console, you will see a list of all the ScreenCloud OS devices associated with your account or organization, including both Station P1 and Station P1 Pro devices.
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You can quickly find devices you're looking for by using the search bar at the top of the console. You can search using a device's name or other device attributes like it's MAC address, IP address or even its OS version or the Space that it's in.
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In the device list, you can see an array of information to quickly check the status or network for each device such as:

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To reboot your device, click on the name of the device you want to reboot. This will open up a side menu where you can select Reboot to restart your device.
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The device will go offline and then come back online after selecting reboot. The device will not be disconnected from the RDM Console.
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With ScreenCloud's RDM you can view what is currently playing on your screen by performing a screenshot. To do this, first click on the name of the device you want to control. This will open a side menu, from here you can select Screenshot to take a screenshot of your screen.
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Next, a pop-up window with your screenshot will appear. You can either retry to screenshot another image or download your image.
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To screenshot another image, select the Screenshot button at the bottom left of the pop-up window. Please keep in mind that you must wait 10 seconds between each screenshot.
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Your pop-up window will refresh and screenshot another image of your screen. Please do not quit your browser or refresh your device at this moment. Once this is complete you will see a new image in the window.
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The RDM Console houses all the information you need to quickly scan the health of your ScreenCloud OS devices.
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To access information for a specific device, select the device you want to manage, then click Expand on the sidebar menu to view information such as organization information, network type, and device health.
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You can view a full list of your network information, including any custom networking that you have configured for your device.

The health section is useful because it can indicate whether or not the device is overloaded. If you're using your device in a high-stress situation (like a hot room or a lot of demanding content), you can keep tabs on how well it's operating.

The advantage of using the ScreenCloud RDM Console is that you no longer have to change your network settings on your ScreenCloud OS device in person.
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Through the console, you can configure network settings like your proxy, DNS, NTP, or any other advanced network setting. To learn how follow, along in steps below.
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Please note, that Station P1 only supports 2.4GHz Wi-Fi whereas the Station P1 Pro supports both 2.4GHz and 2.5GHz Wi-fi.
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7.1.1. First, log into your Studio account, open your ScreenCloud OS RDM Console, and select the device you would like to configure by clicking on the device name. This will open up a side menu where you can select "Network" to view available networks.
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​7.1.2. In the list of networks, pick the network you wish to switch to, which will open the settings for that network. If your network is not seen on the list, click the Other Networks button instead.
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​7.1.3. As you set up to connect your SCOS device to a new network, you have the ability to choose between Basic or Enterprise.
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​Basic Authentication uses a WPA/WPA2 personal network, which functions by using a shared key or password authentication to access the network.
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​Enterprise Authentication uses a WPA/WPA2 enterprise network, which is another form of authentication that requires a unique password per user to connect to the network. This provides greater security and is typically used in larger businesses or universities. The benefit of using an enterprise network is that you can easily disable a user's name and password in the database if a security breach is found.
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​7.1.4. If you would like to hide your network's SSID, simply toggle the Hidden Network button as shown below.
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When you are done configuring your network settings, go ahead and select Join.
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7.2.1. In your RDM Console, select the device you would like to configure by clicking on the device name. Make sure your device is already connected to your Ethernet wire.
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​7.2.2. Then, at the top of the console select Network, and then pick the network you would like to connect to.
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If you choose Ethernet (LAN), there is no need to enter an SSID because your device will automatically connect to the Wi-Fi.
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7.3.1. In your RDM Console, select the device you would like to configure by clicking on the device name.
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​7.3.2. Next, select Network, pick the network you would like to connect to, and enter its password. If you don't see your network on the list, click Other Network and enter the network name and it's password.
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​7.3.3. Following that, you must configure your network information. Choose the type of network authentication you want to use, either Basic or Enterprise.
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​Basic Authentication uses a WPA/WPA2 personal network, which functions by using a shared key or password authentication to access the network.
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​Enterprise Authentication uses a WPA/WPA2 enterprise network, which is another form of authentication that requires a unique password per user to connect to the network. This provides greater security and is typically used in larger businesses or universities. The benefit of using an enterprise network is that you can easily disable a user's name and password in the database if a security breach is found.
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​7.3.4. When setting up a Wi-Fi configuration, you can choose to hide your network's SSID. To do so, select the option to hide your network SSID by toggling the Hidden Network button as follows:
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When you are done configuring your network settings, go ahead and select Join.
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To change the timezone of a device, select the device you want and then select the ellipses or option button in the side menu and then select Set Timezone.
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A pop-up window will appear. Select the timezone you would like to change to and then select Set Timezone.
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You will see a message indicating that the timezone is being updated at which point you can select OK.
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To change the hostname of a device, select the device you want and then select the ellipses or option button in the side menu and then select Set Hostname.
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A pop-up window will appear. Enter the hostname you would like to use and then select Set Hostname.
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You will see a message indicating that the hostname has being updated at which point you can select OK.

Click the option or ellipsis button on the top right as you view your ScreenCloud OS device in RDM. This will open up a few settings to you, where you can now find the Update trusted sites certificate(s)

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Click Choose File to select your certificate. Once you have chosen your file and added it, you can now click the Update Tursted Sutes Certificate(s) button to save your changes for the device. If you need to add more certificate files, simply click the + Add more certificates.
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You can test major new versions of ScreenCloud OS before they are officially released. By testing these pre-release versions with your content, network setups, and other aspects of your environment, you can ensure everything works smoothly. If you encounter any issues, you can report them to us, and we'll address them in future pre-release versions.
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To learn how you can set up a device to test a pre-release version of ScreenCloud OS, please see How To Test Pre-Release Versions of ScreenCloud OS Using Our Canary OTA Update Channel.

Sometimes automatic OTA updates for ScreenCloud OS can fail if they are interrupted, leaving the device on an older version of ScreenCloud OS until another OTA update is released.
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To assist with scenarios where this happens, we’ve made it possible to retry OTA updates.
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If you have a ScreenCloud OS device that is on an older version of ScreenCloud OS, you will see an OS Update Failed notice after selecting the device.
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To retry a failed OTA update, select the Retry Update button and then confirm by selecting the Retry Update button again in the pop-up.
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Please note that after retrying a failed OTA update, you will need to wait a few hours before retrying again.

Setting a daily restart for a device, player app or a device’s browser engine can help with issues as a daily restart can help free up resources. And it’s now possible to set a daily restart for the Chromium browser engine used in ScreenCloud OS. You can also set the time period in which you want this daily restart to occur in order to avoid it disrupting the display of content.
To set the time for a device's daily restart, select the device, then select the 3 dot option button, and then select the Set Daily Restart option.
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Then in the pop-up, set the time at which you would like your device's daily restart to occur and then select Update Settings.
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Please note that the daily restart for your device will happen at a random time during a 45 minute period after the time you set. The reason for this if you have a large amount of devices on the same network, they do not all take this action at the same time, which could put a strain on your network.
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You can also disable the daily restart by switching the active toggle from on to off.