Unfortunately, Dashboards is not able to display videos, due to the integration only being able to screen capture the site every 5 seconds, which is the minimum refresh rate.
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If the site in your Dashboard setup contains a video, we recommend that you instead remove this in Dashboard, and instead set it in a playlist or channel where you have it placed alongside your video. The video could be either uploaded to your Studio account, or you could use one of the video streaming apps that we have available, for example, the YouTube app.
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To learn about the refresh rate for Dashboards, please see What is the Dashboards "Manage Session / Refresh Rate" configuration?
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Don't see ScreenCloud Dashboards in your account? This feature can be added to your account with an upgrade to the Pro or Enterprise plan. Please reach out to ScreenCloud support or your account manager to get help with this.