If you are experiencing issues displaying your Dashboard from your local network, you can review this guide to learn how you can make changes to your network to allow ScreenCloud's services to connect.
Your organization's network setup may mean that your Dashboard tool is only accessible on the local network or if the request comes from a specific IP address. For Dashboards to work, we need to be able to hit the desired dashboard over the public internet.
Our requests to access your dashboard will come from one of the following IP addresses in each region. Please ask your IT team to whitelist the following IP addresses to allow us to display your dashboard on screen.
EU (studio.eu.screencloud.com)
CIDR Range - 74.234.11.240/29
74.234.11.240
74.234.11.241
74.234.11.242
74.234.11.243
74.234.11.244
74.234.11.245
74.234.11.246
74.234.11.247
US (studio.us.screencloud.com)
CIDR Range - 20.14.81.160/29
20.14.81.160
20.14.81.161
20.14.81.162
20.14.81.163
20.14.81.164
20.14.81.165
20.14.81.166
20.14.81.167
Don't see ScreenCloud Dashboards in your account? This feature can be added to your account with an upgrade to the Pro or Enterprise plan. Please reach out to ScreenCloud support or your account manager to get help with this.