On every Dashboard, your encrypted credentials are stored securely in the cloud and not on any local devices, allowing you to securely display dashboards.
If your organization uses Google Authenticator to login to your required Dashboard, then you'll require an Account name and Secret Key from Google to input during your Dashboard configuration.
How to obtain your secret key credentials from Google
Here is a video on how to obtain those credentials from Google:
We recommend using a Google service account rather than a personal Gmail account. Personal accounts may already have Google prompts enabled, which requires verification via a connected mobile device. If this is the case, it cannot be switched off and you'll need to use a different account.
Follow the same steps in writing below.
Step 1: On your computer
Sign in to your account at Google.com.
Select your profile icon and choose Manage your Google Account.
Go to the Security tab.
Select 2-Step Verification.
Select Authenticator app.
Select + Set up authenticator.
When the QR code appears, select Can't scan the QR code? — ScreenCloud requires a text-based secret key, not a QR code.
Copy the alphanumeric code shown — this is your Secret Key. Save it somewhere safe.
Step 2: On your phone
Open the Google Authenticator app on your mobile phone or tablet.
Add a new account, enter a name, and input your Secret Key.
Select the Time-based option.
A 6-digit code will now appear in the app.
Step 3: Final verification
Enter the 6-digit code into the authenticator setup window in your Google account.
Select Verify.
Your credentials are now set up. Continue below to configure your Dashboard.
References
How to set up your dashboard with Google 2-Step Verification and Google Authenticator
Please follow the steps below in the video provided to learn how to set up your Dashboards with Google and Google Authenticator.
For written instructions on the steps in the video above, please see below:
Go to ScreenCloud and set up your Dashboard as normal and fill in the 6 digit OTP when prompted.
Once you've finished recording your journey, navigate to the Dashboard configuration step where you'll see an error message, indicated below:
If the text box where you entered the OTP wasn't detected as an OTP field in the Dashboard journey steps, click the settings (cog) icon for that step and change the field type to OTP.Enter a credential name and your secret key in the fields below:
Click Save.
Set the Manage Session refresh rate to 15 minutes. See the Manage Session / Refresh Rate guide if this needs to be longer.
Click Save and Preview on the top right. Wait for the Dashboard to load. Once it loads successfully, the Dashboard is ready to display on your screens.
Don't see ScreenCloud Dashboards in your account? This feature can be added to your account with an upgrade to the Pro or Enterprise plan. Please reach out to ScreenCloud support or your account manager to get help with this.