Please note that this setup requires that you are already using authentication services Google Authenticator or Microsoft Authenticator.

If your organization uses Microsoft two-step verification or 2FA to log in to your required Dashboard, then you'll need an Account name and Secret Key from Microsoft to input during your Dashboard configuration.

Here's a video on how to get those credentials:
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Step 1: Download the Google Authenticator app on your mobile phone. You can also use the Microsoft Authenticator app, however, you'll still need to follow the steps in the video above when getting your secret key, and select 'I want to use a different authenticator app'. The reason for this is that there are two different types of secret key formats, and the instructions above will give you the correct one. But once you have the correct secret key, you can use the Microsoft Authenticator app to create your account.

Step 2: Once you have your Account name and Secret Key from Microsoft, store those credentials somewhere safe.

Step 3: Add an account in your Google or Microsoft Authenticator app on your mobile phone, and enter your Account name and Secret Key.

Step 4: Go to ScreenCloud and set up your Dashboard as normal.

Step 5: Once you've finished recording your journey, navigate to the Dashboard configuration step where you'll see an error message, indicated below:

Step 6: Enter a credential name and your secret key in the fields below:

Step 7: Click Save.

Step 8: Set the Manage Session refresh rate to 15 minutes. See the Manage Session / Refresh Rate guide if this needs to be longer.

Step 9: Click Save, and then Save and Preview top right. Wait for the Dashboard to load. Once it loads, successfully, the Dashboard is ready to display on your screens.

Don't see ScreenCloud Dashboards in your account? This feature can be added to your account with an upgrade to the Pro or Enterprise plan. Please reach out to ScreenCloud support or your account manager to get help with this.