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Amazon Devices: White Screen Issue While Starting the ScreenCloud App

This article will explain how to troubleshoot if you are receiving a white screen when starting the ScreenCloud app.

Updated over 2 weeks ago

1. If you see a white screen when starting the app on the Amazon Fire TV Stick or Fire TV Box, it could be that there's an issue with the startup process. Return to the Amazon App Store page and delete the ScreenCloud app.

2. Reinstalling the app after deleting it should do the trick and clear this up.
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If the issue persists, please contact ScreenCloud support.

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