The below devices were once popular devices that were able to run the ScreenCloud player, but over time, as the software was improved and more features were added to the product, these devices could not keep up and limitations were discovered. Eventually, they could no longer be recommended as devices that can be used with ScreenCloud, and are instead listed as unsupported. Please find the reasons for withdrawing support below.
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​For a full list of unsupported devices, please find details per operating system and ScreenCloud player under Which Devices and Operating Systems Can I Use with ScreenCloud and What Are the Minimum Requirements?
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We have chosen to no longer provide support for the Amazon Fire TV Stick 2nd, due to the device's now outdated specifications in 2023. The device was first manufactured in 2015 and has since been discontinued by Amazon. No longer meeting the requirements to run necessary services and receive important OS updates, the ScreenCloud player experienced frequent performance issues that our team could no longer resolve, and new features and updates to the player app could not be implemented. It is common in the tech industry to phase out support for older hardware when it becomes impractical to maintain compatibility with the latest software and services. This decision allows companies to allocate resources more effectively and ensure a better experience for users with newer devices that can fully utilize the latest features and optimizations.

You can tell the characteristics of the 2nd gen Fire TV Stick by its logo which contains the words “amazon” and model number LY73PR printed on the back. If you wish to continue using an Amazon device as a replacement for your 2nd gen Stick, you can find the models we recommend on our recommended hardware page.

However, our recommended media player replacement is our very own ScreenCloud OS. The device comes with the sole purpose of running digital signage, which means that no other services or apps will intervene, and your digital screen isn’t easy to tamper with. These devices also have a built-in Remote Device Management function that comes at no additional cost. The highly sought-after feature allows you to manage your devices and screens without the need to be physically near the devices or location. You can find a link to purchase ScreenCloud OS here.
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Ugoos devices were once our recommended Android media player for powering ScreenCloud, as the devices came at an affordable price and could provide an RDM solution. These devices were specifically selected because they ran Android AOSP, which allowed them to be managed by Airdroid Business. The Ugoos devices that were once supported are the Ugoos X3 Cube, X4 Cube, and AM6B models.

However, once the RDM Console was built into ScreenCloud OS, these devices were no longer a recommended solution. ScreenCloud OS can now be purchased at a similar or lower price, and it includes its own Remote Device management feature with the RDM Console, at no additional cost. Ugoos devices with an RDM solution continue to require an Airdroid Business license for each device, which is a more costly and time-consuming setup.

And so, the recommended hardware that now replaces Ugoos devices is our very own ScreenCloud OS device and its built-in RDM Console feature. You can purchase a ScreenCloud OS device from our store here.
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Amazon Fire TV Stick devices are a popular choice to be used with ScreenCloud, and there are many models that can be used to run your digital signage content with a paired screen.
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At this moment, the only model that we no longer support is the first-gen Fire TV Stick, which was released in 2014. The device has since been discontinued. You can recognize the 1st-gen Fire TV Stick by the size of the device and its remote, as it is the smallest of all existing Amazon Fire TV Sticks. The device will also contain the model code W87CUN.
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To find out which Amazon devices we recommend that you use to power your ScreenCloud screens, please see our recommended devices and hardware list here.

The Chromecast generations 1, 2, and 3 are no longer officially supported devices for digital signage, and this also includes the Chromecast Ultra. The devices are not powerful enough performers for long-term signage use and have a number of limitations.

Additionally, Google has recently pushed out an update that prevents Chrome from playing back video and audio files when the playback volume is not muted. This happens if your Chrome device has been updated to Chrome version 66 and up. There is currently not a method on Chromecast devices to change the auto-policy, so you might experience muted videos on your device. Recent software updates for Chrome OS have also caused conflicts with the ScreenCloud app performing well on these devices.

Chromecast with Google TV, released in 2020 and powered by Android based Google TV, was the recommended alternative until Google chose to discontinue this device. The new alternative and recommended hardware from Google that you can use for digital signage is the Google TV Streamer (4K) (2024). However, ScreenCloud OS is sill the top recommendation for a media player that runs ScreenCloud.
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We no longer recommend Intel Compute Sticks as supported devices for ScreenCloud due to the fact that the device has a short lifespan when being used with ScreenCloud, and you are likely to run into many issues because of its limited power and storage.

If you are looking for a Windows-powered device and/or a stick form factor device, please see the hardware recommendation page.
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ASUS announced that as of November 2020, the Chromebit (CS10) device would no longer receive updates, as the manufacturer determined a timeline for its Auto Update Expiration (AUE). An AUE refers to the end of support a manufacturer provides regarding a product that they no longer intend to provide it with technical development or software updates in the future. If a product has reached its End of Life (EOL) support, this typically means that it no longer is provided with development support or updates from a manufacturer. This is why we chose to no longer support ASUS Chromebits like we once had.

Please see ASUS Chromebit CS10: Device Support Ending and How This Impacts Your Digital Signage for more information on this.

We are currently not compatible with Raspberry PI at this moment in time. However, this is something that we are looking to develop in the future.

We do not support Apple TV as we need full HTML5 support which is restricted by Apple at the moment. We believe this will change in the future and at that point, we will be able to add it.

Roku is its own OS, and this unfortunately means that Roku Smart TVs are not compatible with ScreenCloud. Also, we don't have a player for the platform as there is currently no way to render html5 using a modern browser engine.

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To review the devices that ScreenCloud is able to support, you can visit our recommended hardware page at https://screencloud.com/hardware, or Which Devices and Operating Systems Can I Use with ScreenCloud and What Are the Minimum Requirements?.