This guide is part of An Introduction to ScreenCloud: How to Use ScreenCloud for Digital Signage, a collection of sub-guides that help you learn about using ScreenCloud Studio and the features it contains.
If any of the features do not work, we recommend using an alternative web browser such as Google Chrome or Mozilla Firefox. Other web browsers are not recommended to use for ScreenCloud's website. Please visit Which Web Browser Should I Use With ScreenCloud? to learn more.
Add an app instance
Visit the "Apps" section of your account and click on the "All Apps" option to access the App Store.
Select the app you’d like to use and click on the yellow “Go to App” button to start setting it up.
Click the "New Instance" button to begin setting up the first app.
Set up your app as prompted and click the “Save & Close” button to add it to your account once you’re finished.
To add new instances of an existing app, visit the "My Apps” section and click on any apps you’ve installed.
Once you’ve selected from one of your installed apps, select the yellow “New Instance” button to set up your new instance.
Deleting an app instance
Visit the "Apps" section of your account, click "My Apps", and then select the app you’d like to delete an instance for. You can also learn more about managing how to bulk delete app instances by clicking here.
Once selected, find and click on the three horizontal dots for the settings drop-down menu for the app instance. Select “Delete App Instance” and you’ll be prompted to remove the app instance from your account.
Please note, that this app instance will no longer display live on any screens, channels, or playlists it’s been added to.
Uninstalling an app (removes all instances)
Visit the "Apps" section of your account and click on "My Apps". From here, select the app you would like to fully uninstall from your ScreenCloud account and digital screens. Please note, that uninstalling the app will remove every instance of the app being used on any screens, channels, or playlists. This will permanently remove the content from your account, we recommend reviewing and using the “Delete app instance” option instead if you’re trying to only delete a specific instance.
Once selected, find and click on the three horizontal dots for the settings drop-down menu in the upper right-hand corner. Select “Remove app” and you’ll be prompted to uninstall the app with the total number of app instances you’re removing from your account.
Name or rename an app
Visit your "Apps" section and visit "My Apps". Hover over any app instance and click on the pencil icon. You’ll be able to start editing the name for your app instance.
Once you’ve finished making your changes, click the “Enter” button on your keyboard for the name to update.
You can also change the name of any app by clicking on it while viewing your installed app instances. You’ll be prompted with the pencil icon in the upper left-hand corner and can make name changes through your app settings.
Once you’ve finished making your changes, click the “Enter” button on your keyboard for the name to update. Select the yellow “Save” button to make these changes to your app instance.
Search for apps
Visit the “Apps” section of your account and use any keywords in the search bar to quickly find apps in our store. You can also search through your installed app instances via name, keywords, or recently added apps. You can click here to learn more about ScreenCloud's Search feature.
Log out of an app instance
Certain apps are set up with a one-time login, where you only connect to your account as you set up the app. For these cases, you will need to simply create a new app instance to create your connection to a new account.
However, if the app has a Login button, this can allow you to change the logins - but you may come upon a situation where the pop-up automatically logs you into an account before you can choose to provide details of another one.
To change the app login, please follow one of the steps below with your browser:
Log out of the website in your browser
Turn off cookies
Use a private or incognito browser window
Please review How to Log Into Different Accounts While Adding a New App Instance for more help with this.
Share an app instance between spaces
You can share any Apps created between Spaces (i.e. a collection of screens, content, and media between teams) that are segmented in your ScreenCloud account. You can do this by clicking on the "Share" icon while viewing, previewing, or editing an app instance to set permissions between Spaces (i.e. teams) that can access and manage any app instance. Hover the app instance to reveal the three-dotted options button, which allows you to find the "Share" button.
You can click the "Share" icon wherever available in your "Apps" section to set sharing permissions. Please note, that only account owners and administrators have full rights and privileges to set permissions.
Please note there are certain apps that cannot be shared, however. Please find out which apps these are in this FAQ.
Duplicate an app
As you view your app, hover your mouse over it to reveal the three-dotted options button. This will reveal a selection of different options available to you, where you can find the Duplicate button.
View the app guide
Each app comes with an app guide, which you can access as you first set up the app, by clicking the "App guide" button.
However, if you have already set up your app, you can find the app guide by clicking the "App information" button.
If you wish to view a complete list of the apps we have available, there is the ScreenCloud App Guide Directory, which provides a list in alphabetical order.