This guide is part of How to Use ScreenCloud for Digital Signage, a collection of sub-guides that help you learn about using ScreenCloud Studio and the features it contains.

Visit the Screens section of your account and click on the yellow New Screen

button to get started on adding a new screen.
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Visit the Screens section of your account and click on the three horizontal dots for the settings drop-down menu for your screen. Select Delete and you’ll be prompted to delete the screen from your account.
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Visit the Screens section of your account and click on the three horizontal dots for the settings drop-down menu for your screen. Select Deactivate and your screen will be paused from displaying any content live.
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You can also select Reactivate at any time to resume using your screen.

Visit the Screens section of your account and use any keywords or tags in the search bar to quickly populate specific screens.

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With Screenshot, you can easily capture what your screen is showing, as what is previewing in Studio might be at a different timestamp than the content that is live on your screen. This can be useful for proof-of-play purposes and ensuring what is displaying on your screens is accurate, as well as for troubleshooting purposes.
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Please see the guide How to Take Screenshots of What Is Displaying on Your Screens in Studio to learn how you can use this feature to monitor your screens.
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Restarting the ScreenCloud player app on your device or rebooting the device itself can often help when you are experiencing issues. Restarting the player app helps load your content from the start while rebooting your device helps clear your device’s memory.
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The How to Use the Restart Player and Reboot Device Commands in Studio guide will help you find out which players provide the restart or reboot option.
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With the Video Playback Source feature, you can switch between playing optimized video files or the original uploaded video files. Using the default Optimized option will play optimized video files that have been compressed to a maximum of 1080p resolution, so if you want to play higher resolution video files or custom resolution video files, that’s where the “Original” option comes in.
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Please see the guide How to Set Your Video Playback Source in Studio to learn how you can use the feature.
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With Screen Notes, you can leave simple post-it-like notes alongside your screens in Studio, which are visible to everyone in your Studio team. The freeform note box also reveals the author and the time the note was made.
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You can learn about the two ways of adding a note with the guide Screen Notes: Easily leave notes for your screens in Studio.
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Visit the Screens section of your account and click on the + New Group icon at the top of the page. You’ll be prompted to type a screen group name then click enter on your keyboard to create the group.

Visit the Screens section of your account. Click any screen with your mouse, and hold your press while you drag and drop the screen into a different group.

Visit the Screens section of your account and hover over the name of your screen to prompt a pencil icon.

Click on the pencil icon to change the name of your screen.

Type in your text and click enter on your keyboard to update the name of your screen.

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You can also change the name by clicking on any screen to view the screen options. From here, you can click on the name in the upper left-hand corner of the screen to edit the text.

Change the name of a screen group

Visit the Screens section of your account and hover over the name of your screen group. Click here for the selection to turn grey and begin editing your group name.

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Type in your text and hit enter on your keyboard to update the name of your group.

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Visit the Screens section of your account and click on any of the screens you'd like to add API values to. Click on Settings and scroll down to Advanced Settings, from here you can add data keys and values.

As you view your screen, head to Settings and find Time Zone.

You can select from the list of timezones, or search for the one you need to apply to your screen. Once it has been found, simply click your time zone to apply the changes. This will overwrite the timezone of the device.

Visit the Screens section of your account and click on the three horizontal dots for the settings drop-down menu for your screen. Select Transfer and you'll be prompted to a drop-down menu of available spaces to choose from. Please note, if you're using the Space-Based Billing feature that screens can only be transferred to other spaces that are under the same billing or child account if space(s) have been set up with split payments in your account.

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You can use Screens Manager to view and manage every single screen in your ScreenCloud Studio account from one place. This makes it easy to locate which of your screens is, for example, offline. In addition, you can easily transfer your screens into a new space, edit their location, bulk refresh every single screen at once across your whole organization, and export a report of your screens to CSV. To learn all about the feature, please see Screens Manager: Managing Your Screens Across Your Whole Organization.

The Screens Manager option will appear just under the search bar as you view your screens.
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Or you can click your user profile on the bottom left corner to find the Screens Manager option as well.

You can learn more about using the Clear Cache option for your screens by clicking here. The clear cache button (pictured below) is found alongside your screen information on the right-hand side as you view an individual screen. The icon is of three layered disks.

The ScreenCloud player app can cache images, videos, and documents that you upload to your account. After at least one playthrough of your content on a device you're using to display digital signage, the device will cache the content and continue to play it if you lose a stable internet connection, ensuring that you will still have content showing on your TV screens. Please note: Streaming apps require an internet connection and will not cache (e.g. YouTube, Vimeo, and Live News).
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Clearing the cache for the ScreenCloud player can help fix speed issues and free up storage space, especially in situations where you notice apps or content is showing outdated information. This could be caused by disruptions in the device's internet connection, and also if the device itself has limited storage.
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Screen Notifications provides instant email alerts when screens go offline and when they come back online. Users can stay informed about their screens’ status without manually checking and monitor their status with ease, improving uptime and reliability. The notifications help users by sending notifications directly to their inbox, so they don’t miss any critical updates. Users can also specify a notification threshold value so notifications are only sent when the screen has been offline for a certain amount of time.

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To learn about the Screen Notifications feature, please see Screen Notifications: Receive Emails Alerts When Your Screens Go Offline. Please note that this is a premium feature, so it won't be available in your account unless you are upgraded to the Pro or Enterprise plan.
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The Replace Device feature allows you to transfer your screen license over to a new replacement device. This is useful for cases where the old hardware is no longer working or you wish to upgrade the device to a newer model.
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Please see Replace Device: How to move your screen license onto a new replacement device to learn how to do this.