This guide is part of How to Use ScreenCloud for Digital Signage, a collection of sub-guides that help you learn about using ScreenCloud Studio and the features it contains.
You can also view all frequently asked questions, how-tos and learn all about scheduling content for ScreenCloud's Channel feature with the Channels Setup Guide.
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Create a new channel
Visit the “Channels” section of your account and click on the yellow “New Channel” button to get started on adding a new channel.
Delete a channel
Visit the “Channels” section of your account. You can delete a channel using the following two methods:
You can click on the settings panel and select "Delete channel".
You can also delete a channel while editing it by clicking on the settings panel and selecting "Delete Channel".
You’ll be prompted to confirm deleting the channel.
Preview a channel
Visit the “Channels” section of your account and click on the channel you’d like to preview. Navigate to the "Preview" button in the upper right-hand navigation and select this to preview your channel.
You can also hover over any channel while viewing your "Channels" section to prompt the "Preview" button.
Publish a channel
Visit the “Channels” section of your account and click on the channel you’d like to publish. When changes are made to a channel, you can click the yellow “Publish” button in the upper right-hand corner for the updates to appear live for any screen(s) using this channel.
Discard or revert changes made to a channel
Visit the “Channels” section of your account and click on the channel you’d like to revert any changes made to. When changes are published to a channel, you can select the drop-down arrow on the yellow “Publish” button to view the last update made and the option to discard any changes published.
Share a channel between spaces
You can share any Channels created between Spaces (i.e. a collection of screens, content, and media between teams) that are segmented in your ScreenCloud account. You can do this by clicking on the "Share" icon while viewing, previewing, or editing your channels to set permissions between Spaces (i.e. teams) that can access Channels you've created. This is useful for collaborating and sharing information between members of your organization.
You can click the "Share" icon wherever available in your "Channels" section to set sharing permissions. Please note, only account owners and administrators have full rights and privileges to set permissions.
You can also click on the "Share" icon while previewing or editing a channel.
Duplicate or copy a channel
Visit the “Channels” section of your account and click on the channel you’d like to duplicate. Hover over the copy or duplicate icon button, as seen below, and select "Duplicate". Selecting this will immediately duplicate the channel.
Duplicate a channel to another space
This option is only visible if you have more than a single space in your account.
To duplicate a channel to another space, you can select the "Duplicate to Another Space" option as you select the copy or duplicate icon.
Simply choose which Space or Spaces you'd like to duplicate it to, and click Continue.
A temporary channel will appear in the current space as the task is performed, but this will disappear as soon as the task is complete. Please note that this may take some time.
Once complete, you will notice new media in your other space.
The duplicated channel will contain names such as:
[Channel name] Copy (date)
For content within, such as Playlists and apps, they will instead be named:
[Channel name] Copy (date) - [Playlist name]
[Channel name] Copy (date) - [App instant name]
And for media, such as image, video and document files, these will keep their original name, but they will be located in a newly created folder according to how they were copied.
[Channel name] Copy (date) Resources
Change the name of a channel
Visit the “Channels” section of your account and hover over any channel you’d like to change the name. A pencil icon will appear next to the channel name, click this to prompt typing in the new text.
Type in your new channel name and click “Enter” on your keyboard to save the changes.
You can also change the name by clicking on any channel and while viewing your Channel settings, hovering over the name in the upper left-hand corner to prompt a pencil icon to appear. Click here to edit and type any text for the channel name.
Type in your new channel name and click “Enter” on your keyboard to save the changes.
Search for channels
Visit the “Channels” section of your account and use any keywords or tags in the search bar to quickly populate specific channels.
Edit or make changes to an existing channel
Visit the “Channels” section of your account and click on any of your existing channels. From here, you'll be presented with the Channel Preview. You can click on "Edit Channel" from here to edit the content assigned to your channel and zone layouts.
See which channels are currently playing on screens
Visit the “Channels” section of your account and click on any of your existing channels. From here, you'll be presented with a computer icon in the upper right-hand corner. If you hover or click this button, you'll be able to view all of the screens in your account that are currently displaying the channel you're viewing.
Embed and share a channel using a weblink
Using Embedded Channels you can give employees everywhere the ability to gain access to the same content in your organization’s Channels, but in a browser, website, or embedded in your intranet or other employee communication channel. This is useful for companies with employees working remotely, based at home, or as a way to keep your teams connected from anywhere in the world. You can also use this feature to share and embed your playlists.