Managing your ScreenCloud licenses correctly helps prevent unintended charges and ensures your account stays aligned with your needs.
How ScreenCloud licenses work
Each screen in your ScreenCloud account uses one license. The total number of active screens determines how many licenses you are billed for under your subscription.
Adding screens
When you add a new screen:
A new license is automatically assigned
This will increase your total license count
Additional charges may apply based on your subscription plan and billing cycle
For example, on an annual plan, the added license will remain active for the remainder of your subscription term.
Removing screens
Removing or unplugging a device does not remove its license.
To stop using a license, you must:
Delete or deactivate the screen in your ScreenCloud account
This releases the license so it can be reused or prevents further billing for that screen.
Best practices
To avoid unexpected charges:
Review changes before adding screens
Understand how adding screens will affect your billingRemove unused screens promptly
Delete or deactivate screens that are no longer in useMonitor your active screens regularly
Ensure your license count matches your current setupContact support for larger changes
If you’re adjusting multiple licenses or subscriptions, reach out for guidance
By keeping your screen list up to date and managing licenses carefully, you can maintain full control over your ScreenCloud subscription and costs.