Go to Account Settings > Security info and delete your current Authenticator app connection (only if you have other means of logging, such as with password and phone verification).

Select + Add sign-in Method

Select Microsoft Authenticator

Select Set up a different authenticator app

Select Next

Select Can't scan the QR code?

Copy your Account name and Secret key somewhere safe. The details in the image below are examples only.

Open the Microsoft Authenticator app.
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Tap the Scan QR code or QR code icon (bottom right) button

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Select Enter code manually

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Select Other (Google, Facebook, etc.).

Input the Account name and Secret key you copied, and select Finish

The connection is now made and it should be generating an OTP code

For steps on how to connect to the Google Authenticator app instead, please see this article.

At the Enter the following into Authenticator step in your Microsoft account, select Next and enter the OTP code from your phone, and select Next again.
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The connection has been made - You can hit Done
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You will now see the new Authenticator app connection in your Microsoft account — and this time, you know its Secret Key.
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Go to ScreenCloud and set up your Dashboard as normal and fill in the 6 digit OTP when prompted.
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Once you've finished recording your journey, review the actions or dashboard journey steps on the left-hand side — you'll see an error message as shown below:
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If the text box where you entered the OTP wasn't detected as an OTP field in the Dashboard journey steps, click the settings (cog) icon for that step and change the field type to OTP.

Enter a Credential name and your Secret Key in the fields shown below:
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Select Save.
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Set the Manage Session refresh rate to 15 minutes. See the Manage Session / Refresh Rate guide if a longer interval is needed.
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Select Save, then Save and Preview (top right). Once the Dashboard loads successfully, it's ready to display on your screens.