The “License Expired” message is related to Amazon’s app licensing system, not ScreenCloud. This issue can affect any app on your Fire TV device and is typically resolved by refreshing or syncing your Amazon app data.
To fix the issue, try the following steps:
Sync Amazon Content
Go to Settings → My Account → Sync Amazon Content to refresh your app licenses and ensure your device maintains the most recent updates with your Amazon app data.
Clear the ScreenCloud App Cache
Clearing the app cache can help resolve temporary data issues.
Update or Reinstall the ScreenCloud App
Make sure the ScreenCloud app is up to date, or enable automatic updates on your Fire TV.
Remove Unused or Outdated Apps
Delete any apps you no longer use to free up storage and reduce potential conflicts.
Restart Your Device
Unplug your Fire TV from power for about 10 seconds, then plug it back in. This can help refresh app licenses and system performance.
Check Other Apps
If other apps also display the “License Expired” message, this confirms the issue is with Amazon’s licensing system rather than ScreenCloud.
If the error persists after these steps, please reach out directly to Amazon Support for further assistance.