Skip to main content

Which Devices and Operating Systems Can I Use with ScreenCloud and What Are the Minimum Requirements?

This covers the minimum OS requirements for ScreenCloud, with links to detailed lists of supported, recommended, and unsupported devices.

Updated this week

If you have any questions about the operating system and hardware requirements before purchasing a device, please feel free to reach out to the ScreenCloud support team. Please note, if you're using a device we don't officially support or don't meet the minimum requirements for the operating system then the ScreenCloud app may experience performance issues or be unavailable to use. To review devices that are not supported by ScreenCloud, please click here.

For more in-depth recommendations of supported hardware, please visit our hardware page here.

The best resource related to this would be our minimum hardware requirements here, where you could just create a filter for everything that doesn't meet our minimum requirements and create a list of devices based on that(Please note that I think our minimum requirements need to be updated a bit to match what I note below)So for example:

Amazon Hardware

Amazon’s Fire TV streaming media devices, Fire tablets, and Fire TV smart TVs / smart TVs with Fire TV built-in run on Amazon's Fire OS operating system, which is based on Android. But as Amazon has a very specific list of devices that we have thoroughly tested, we have not set a list of minimum requirements, instead listing exactly which devices we do and do not recommend or support (see below).

Amazon hardware that is unsupported is listed here under ​Not supported, along with additional Amazon hardware information.

Click here to learn how to setup the ScreenCloud player for Amazon and Fire TV.

Android

- Comes with the Google Play Store preinstalled (otherwise you will need to side-load our app and update it manually, see here
- Android 7.1.2 or higher
Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 4 GB of RAM or higher)
- 8 GB of storage or higher (preferably 32 GB of storage or higher)

Android hardware running Android 6 and below is unsupported.

For a list of recommended and unsupported displays and devices, see Android Hardware. To learn how to setup the ScreenCloud player, see Android Player.

ChromeOS

- A device that is not past its Auto Update Expiration (AUE) date see here
- A Chrome Enterprise Upgrade or Kiosk & Signage Upgrade see here
- Dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)

ChromeOS hardware past it's AUE date is unsupported.

For a list of recommended and unsupported displays and devices, see ChromeOS Hardware. To learn how to setup the ScreenCloud player, see ChromeOS Player.

Windows Hardware

- Windows 10 / 11, 32-bit or 64-bit (please note that only versions of Windows 10 / 11 that have Classic Windows app support are supported)
- A device with a processor that’s supported by Windows 11 or 10 (see here), dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)

Windows hardware running below Windows 10 is unsupported.

For a list of recommended and unsupported displays and computers, see Windows Hardware. To learn how to setup the ScreenCloud player, see Windows Player.

macOS Hardware

- MacOS 12.7 (Monterey) or above
- Dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)

macOS hardware running below macOS Monterey (v12) is unsupported.

For a list of recommended and unsupported computers, see macOS Hardware. To learn how to setup the ScreenCloud player, see macOS Player.

iPadOS Hardware

- iPadOS 15 or higher (preferably the latest version of iPadOS)
- 8 GB of storage or higher (preferably 32 GB of storage or higher)

For a list of recommended and unsupported models, see iPadOS Hardware. To learn how to setup the ScreenCloud player, see iPadOS Player.

LG webOS Signage Hardware

- WebOS Signage 4.1 or webOS Signage 6.0 (webOS TV is not supported)
- 8 GB of storage or higher (preferably 16 GB of storage or higher)


For a list of recommended and unsupported display models, see LG webOS Signage Hardware. To learn how to setup the ScreenCloud player, see LG webOS Signage Player.

Samsung Tizen Hardware

- SSSP 6 on Tizen 4, SSSP 10 on Tizen 6.5 or SSSP 10 on Tizen 7 (SSSP 7 on Tizen 5 is not supported)
- 8 GB of storage or higher (preferably 16 GB of storage or higher)

For a list of recommended and unsupported display models, see Tizen Hardware. To learn how to setup the ScreenCloud player, see Tizen Player.

BrightSign Hardware

- BrightSignOS 8 or higher
- 8 GB of storage or higher (preferably 32 GB of storage or higher)

BrightSign hardware running BrightSign OS 7 or below is unsupported.

For a list of recommended and unsupported devices, see BrightSign Hardware. To learn how to setup the ScreenCloud player, see BrightSign Player.

If you discover that your current hardware isn’t supported, don’t worry, we have you covered. We recommend switching to our own devices that come with ScreenCloud pre-installed: the ScreenCloud OS powered Station P1 Pro or PIXI. You can explore both options, check out full specifications, and compare features to see which one is the best fit for your digital signage needs here.

Did this answer your question?