Android devices make for great, affordable devices to use with ScreenCloud. When it comes to Android devices, there's a lot of variation, with manufacturers using various versions of Android. To keep it simple though, just remember there are 2 main types of Android devices - devices running standard Android or Android Open Source (AOSP) and Android TV devices.
The main difference is that devices that run standard Android or Android AOSP (like many Android boxes, tablets and phones) have access to the full Google Play store, which means they have support for more business apps and features. On the other hand, devices that run Android TV (like some Android boxes and many TVs) only have access to a limited version of the Google Play store, with support for fewer apps and features.
When it comes to Android boxes and tablets, there are literally hundreds of options, with very different user experiences between them. Because of this we tend not to recommend most Android AOSP, but in theory many Android AOSP devices can work with ScreenCloud, as long as they meet our minimum requirements. If the device you want to use is not on our list of recommended devices though, you'll want to test it to ensure it works well with ScreenCloud.
TVs running Android TV are a different matter though, as the user experience is quite similar between them because of Google's "certified Android TV" program. Because of this we recommend using most TVs running Android TV, as long as they meet our minimum requirements.
For a complete catalog of other hardware we recommend, please review the ScreenCloud website's Hardware page. For an extensive list such as the below for the other operating systems we support, please see here.
Minimum requirements
- Comes with the Google Play Store preinstalled (otherwise you will need to side-load our app and update it manually, (see here)
- Android 7.1.2 or higher
- Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 4 GB of RAM or higher)
- 8 GB of storage or higher (preferably 32 GB of storage or higher)
Hardware list
Android Consumer Media Players
Supported and recommended for new purchases
- Google TV Streamer (4K) (Google TV, 2024) - Available, supported and recommended for new purchases - Buy: US, UK, other countries
- Google Chromecast with Google TV 4K (Google TV, 2020) - Discontinued, supported and recommended for new purchases - Buy: US, UK, other countries
- Google Chromecast with Google TV HD (Google TV, 2022) - Discontinued, supported and recommended for new purchases - Buy: US, UK, other countries
- Onn 4K Streaming Box (Google TV, 2023) - Available, supported and recommended for new purchases - Buy: US
- Onn Ful HD Streaming Device (Google TV, 2023) - Available, supported and recommended for new purchases - Buy: US
- Xiaomi Mi Box S 2nd Gen (Google TV, 2023) - Available, supported and recommended for new purchases - Buy: US, UK
- Xiaomi TV Stick 4K (Android TV, 2021) - Available, supported and recommended for new purchases - Buy: US, UK
Supported but not recommended for new purchases
- Xiaomi TV Stick (Android TV, 2020) - Available and supported, but not recommended for new purchases (more powerful options available)
- Nvidia Shield TV Pro (Android TV, 2019) - Available and supported, but not recommended for new purchases (more affordable options available)
- Nvidia Shield TV (Android TV, 2019) - Available and supported, but not recommended for new purchases (more affordable options available)
- Xiaomi Mi Box S (Android TV, 2018) - Discontinued but supported
- Nvidia Shield TV Pro (Android TV, 2017) - Discontinued but supported
- Nvidia Shield TV (Android TV, 2017) - Discontinued but supported
Not supported
- Xiaomi Mi Box 3 (Android TV, 2016) - Discontinued and not supported
- Ugoos X3 devices (Android AOSP) - Discontinued and not supported
- Geniatech APC395X (Android AOSP) - Discontinued and not supported
Android Consumer Tablets
Supported and recommended for new purchases
- Samsung Galaxy Tab A9+ 11" (2023) - Available, supported and recommended for new purchases - Buy: US, UK
- Samsung Galaxy Tab A9 8.7” (2023) - Available, supported and recommended for new purchases - Buy: UK
Android TV / Google TV Consumer TVs
Supported and recommended for new purchases
- Sony BRAVIA X77L Series TVs (Google TV, 2023) - Available, supported and recommended for new purchases - Buy: US 43", 50", 55", 65", 75", 85
- Sony BRAVIA X80K Series TVs (Google TV, 2022) - Available, supported and recommended for new purchases - Buy: US 43", 50", 55", 65", 75", 85" and UK 43", 50", 55", 65", 75"
- Sony BRAVIA X90L Series TVs (Google TV, 2023) - Available, supported and recommended for new purchases - Buy: US 55", 65", 75", 85", 98" and UK 55", 65", 75", 85", 98"
Android TV Professional Displays
Supported and recommended for new purchases
- Sony BRAVIA BZ30J Series 32" 24/7 Display (Android TV, 2023) - Available, supported and recommended for new purchases - Buy: US 32"
- Sony BRAVIA BZ30L Series 24/7 Displays (Android TV, 2023) - Available, supported and recommended for new purchases - Buy: US 43", 50", 55", 65", 75", 85"
- Sony BRAVIA BZ35L Series 24/7 Displays (Android TV, 2023) - Available, supported and recommended for new purchases - Buy: US 55", 65", 75", 85"
- Sony BRAVIA BZ40L Series 24/7 Displays (Android TV, 2023) - Available, supported and recommended for new purchases - Buy: US 55", 65", 75", 85"
- Sony BRAVIA BZ50L Series 98" 24/7 Display (Android TV, 2023) - Available, supported and recommended for new purchases - Buy: US 98"
Troubleshooting
These troubleshooting steps can help resolve issues with your Android device or display. We recommend that you try these steps before reaching out to support, to see if this might resolve your issue.
Click to the select or right arrow button on your Android device's remote while viewing the ScreenCloud app.
Visit the setting Clear Cache in the right-hand menu that appears.
Select the Clear Cache button available here for the app.
Power cycle the device: Turn it off for a few minutes and then power it back on again.
Update the device or display's OS to the latest version.
Check if the issue and solution already exists in the Help Center's Android player library.
Test and ensure the power adapter of the device is not the issue.
Ensure the device is not overheating by adjusting it's position.
Ensure the device has a strong enough internet connection - See Google's help page.
Delete and re-install the ScreenCloud app from the Google Play store, or by side-loading - Use Replace Device when you see a new pairing code to pair the same screen license.
Delete unnecessary apps so that the device only runs for ScreenCloud.
Perform a factory reset and install the ScreenCloud app from the Google Play store, or by side-loading - Use Replace Device when you see a new pairing code to pair the same screen license.
If the issue is not resolved, the device might be faulty or outdated, and you might need to purchase a newer model. If you have an Android TV, you can purchase a media player to attach to it.
For more detailed hardware troubleshooting, please see Troubleshooting Hardware Performance and Stability.
Player setup guide
For information about how to set up ScreenCloud on an Android device please click here.
Changelogs
Please see ScreenCloud Player Software Changelogs.
References: