If you have any questions about the operating system and hardware requirements before purchasing a device, please feel free to reach out to [email protected]. Please note, if you're using a device we don't officially support or don't meet the minimum requirements for the operating system then the ScreenCloud app may experience performance issues or be unavailable to use. To review devices that are not supported by ScreenCloud, please click here.
For more in-depth recommendations of supported hardware, please visit our hardware page here.
Amazon’s Fire TV streaming media devices, Fire tablets, and Fire TV smart TVs / smart TVs with Fire TV built-in run on Amazon's Fire OS operating system, which is based on Android. But as Amazon has a very specific list of devices that we have thoroughly tested, we have not set a list of minimum requirements, instead listing exactly which devices we do and do not recommend or support (see below).
For more information, see here.
- Comes with the Google Play Store preinstalled (otherwise you will need to side-load our app and update it manually, see here
- Android 7.1.2 or higher
Dual-core processor or higher (preferably quad-core processor or higher)
- 2 GB of RAM or higher (preferably 4 GB of RAM or higher)
- 8 GB of storage or higher (preferably 32 GB of storage or higher)
For more information, see here.
- A device that is not past its Auto Update Expiration (AUE) date see here
- A Chrome Enterprise Upgrade or Kiosk & Signage Upgrade see here
- Dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)
For more information, see here.
- Windows 10 / 11, 32-bit or 64-bit (please note that only versions of Windows 10 / 11 that have Classic Windows app support are supported)
- A device with a processor that’s supported by Windows 11 or 10 (see here), dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)
For more information, see here.
- MacOS 12.7 (Monterey) or above
- Dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)
For more information, see here.
- iPadOS 15 or higher (preferably the latest version of iPadOS)
- 8 GB of storage or higher (preferably 32 GB of storage or higher)
Fore more information, see here.
- WebOS Signage 4.1 or webOS Signage 6.0 (webOS TV is not supported)
- 8 GB of storage or higher (preferably 16 GB of storage or higher)
For more information, see here.
- SSSP 6 on Tizen 4, SSSP 10 on Tizen 6.5 or SSSP 10 on Tizen 7 (SSSP 7 on Tizen 5 is not supported)
- 8 GB of storage or higher (preferably 16 GB of storage or higher)
For more information, see here.
- BrightSignOS 8 or higher
- 8 GB of storage or higher (preferably 32 GB of storage or higher)
For more information, see here.