ChromeOS devices like Chromeboxes are great devices for using ScreenCloud (a Chrome Enterprise Upgrade or Kiosk & Signage Upgrade are required to use a ChromeOS device optimally with ScreenCloud, which you can read more about here).
Minimum requirements
A device that is not past its Auto Update Expiration (AUE) date (see here)
A Chrome Enterprise Upgrade or Kiosk & Signage Upgrade (see here)
Dual-core processor or higher (preferably quad-core processor or higher)
4 GB of RAM or higher (preferably 8 GB of RAM or higher)
32 GB of storage or higher (preferably 64 GB or higher)
Hardware list
Chromebox Professional Media Players
All models listed below are supported and recommended for new purchases.
When selecting a ChromeOS device, choose one with a long remaining Auto Update Expiration (AUE) date to ensure extended security updates and OS support.
Model | Buy Regions | AUE |
AOpen Chromebox Commercial 3 | Jun 2032 | |
Lenovo ThinkCentre M60q Chromebox | Jun 2032 | |
AOpen Chromebox Mini 2 | Jun 2031 | |
Acer Chromebox CXI5 | Not yet listed | |
Asus Chromebox 5 | Jun 2032 | |
HP Chromebox G4 | Jun 2032 | |
CTL Chromebox CBx3 | Jun 2032 | |
Asus Fanless Chromebox CF40 | Not yet listed | |
Asus Fanless Chromebox | Not yet listed |
Player setup guide
For information about how to set up Chrome OS devices using Kiosk Mode with ScreenCloud click here.
Troubleshooting
These troubleshooting steps can help resolve issues with your ChromeOS device or display. We recommend that you try these steps before reaching out to support, to see if this might resolve your issue.
Step | Action | Details |
1 | Open ScreenCloud app → Right-click → Settings → Advanced Settings → Select Clear Cache | |
2 | Review known ChromeOS device issues (See here) | |
3 | Check Power Adapter | Confirm the power adapter is functioning properly |
4 | Check Device Temperature | Ensure device is not overheating; move to area with better airflow if warm/hot |
5 | Confirm strong and stable connection (See here) | |
6 | Reset ChromeOS and reapply the ScreenCloud Player (See here) | |
7 | Remove Unnecessary Apps | Ensure device is dedicated to running ScreenCloud only |
8 | Perform factory reset → Reinstall and reapply ScreenCloud Player in Google Admin (See here) | |
9 | Replace Device (If Needed) | If issues persist, consider replacing with a newer model |
For more detailed hardware troubleshooting, please see Troubleshooting Hardware Performance and Stability.
Changelogs
Please see ScreenCloud Player Software Changelogs.
For a complete catalog of other hardware we recommend, please review the ScreenCloud website's Hardware page.
For an extensive list such as the below for the other operating systems we support, please see here.
References: