MacOS devices like Apple's Mac Mini devices are great devices for using ScreenCloud. Check out the minimum requirements and devices we do and do not recommend or support below.
Minimum requirements
MacOS 12.7 (Monterey) or above
Dual-core processor or higher (preferably quad-core processor or higher)
4 GB of RAM or higher (preferably 8 GB of RAM or higher)
32 GB of storage or higher (preferably 64 GB or higher)
Hardware list
Apple Mac Mini Professional Media Players
Supported & Recommended for New Purchases
Model | Release Date | Availability | Purchase Regions |
Apple Mac mini (M4 / M4 Pro) | Late 2024 | Available | |
Apple Mac mini (M2 / M2 Pro) | Early 2023 | Available | Available through authorized resellers and partner stores |
Supported (Not Recommended for New Purchases)
Model | Release Date | Availability |
Apple Mac mini (M1) | Late 2020 | Discontinued |
Apple Mac mini | Late 2018 | Discontinued |
Not Supported
Model | Release Date | Availability |
Apple Mac mini | Late 2014 | Discontinued |
Apple Mac mini | Late 2012 | Discontinued |
Apple Mac mini | Mid 2011 | Discontinued |
Apple Mac mini | Mid 2010 | Discontinued |
Apple Mac mini | Late 2009 | Discontinued |
Apple Mac mini | Early 2009 | Discontinued |
Apple Mac mini | Mid 2007 | Discontinued |
Apple Mac mini | Late 2006 | Discontinued |
Apple Mac mini | Early 2006 | Discontinued |
Apple Mac mini | Late 2005 | Discontinued |
Apple Mac mini | Mid 2005 | Discontinued |
Player setup guide
For information about how to set up ScreenCloud on a macOS device please click here.
Troubleshooting
These troubleshooting steps can help resolve issues with your macOS device or display. We recommend that you try these steps before reaching out to support, to see if this might resolve your issue.
Step | Action | Details |
1 | Click anywhere on the ScreenCloud app → Open right-hand menu → Select Clear Cache | |
2 | Enable Daily Restart | If Clear Cache resolves the issue, enable Daily Restart to prevent recurrence |
3 | Power Cycle Device | Turn device off for a few minutes, then turn it back on |
4 | Check for operating system updates and install the latest version | |
5 | Check Internet Connection | Run SpeedTest to confirm strong connection; contact Apple support if needed |
6 | Delete and reinstall the ScreenCloud app → Use Replace Device when pairing to keep the same screen license | |
7 | Remove Unnecessary Apps | Ensure the device is dedicated to running ScreenCloud only |
8 | Perform factory reset → Reinstall ScreenCloud → Use Replace Device when pairing | |
9 | Hardware Check | If issue persists, device may be faulty or outdated and require replacement |
For more detailed hardware troubleshooting, please see Troubleshooting Hardware Performance and Stability.
Changelogs
Please see ScreenCloud Player Software Changelogs.
For a complete catalog of other hardware we recommend, please review the ScreenCloud website's Hardware page.
For an extensive list such as the below for the other operating systems we support, please see here.
References: