MacOS devices like Apple's Mac Mini devices are great devices for using ScreenCloud. Check out the minimum requirements and devices we do and do not recommend or support below.
For a complete catalog of other hardware we recommend, please review the ScreenCloud website's Hardware page. For an extensive list such as the below for the other operating systems we support, please see here.
Minimum requirements
- MacOS 12.7 (Monterey) or above
- Dual-core processor or higher (preferably quad-core processor or higher)
- 4 GB of RAM or higher (preferably 8 GB of RAM or higher)
- 32 GB of storage or higher (preferably 64 GB or higher)
Hardware list
Apple Mac Mini Professional Media Players
Supported and recommended for new purchases
- Apple Mac Mini M2 / M2 Pro (Early 2023) - Available, supported and recommended for new purchases - Buy: US, UK, other countries
Supported but not recommended for new purchases
- Apple Mac Mini M1 (Late 2020) - Discontinued but supported
- Apple Mac Mini (Late 2018) - Discontinued but supported
Not supported
- Apple Mac Mini (Late 2014) - Discontinued and not supported
- Apple Mac Mini (Late 2012) - Discontinued and not supported
- Apple Mac Mini (Mid 2011) - Discontinued and not supported
- Apple Mac Mini (Mid 2010) - Discontinued and not supported
- Apple Mac Mini (Late 2009) - Discontinued and not supported
- Apple Mac Mini (Early 2009) - Discontinued and not supported
- Apple Mac Mini (Mid 2007) - Discontinued and not supported
- Apple Mac Mini (Late 2006) - Discontinued and not supported
- Apple Mac Mini (Early 2006) - Discontinued and not supported
- Apple Mac Mini (Late 2005) - Discontinued and not supported
- Apple Mac Mini (Mid 2005) - Discontinued and not supported
- Apple Mac Mini (Early 2005) - Discontinued and not supported
Player setup guide
For information about how to set up ScreenCloud on a macOS device please click here.
Troubleshooting
These troubleshooting steps can help resolve issues with your macOS device or display. We recommend that you try these steps before reaching out to support, to see if this might resolve your issue.
Click anywhere with your mouse while on the ScreenCloud app.
Visit the setting Clear Cache in the right-hand menu that appears.
Select the Clear Cache button available here for the app.
Power cycle the device: Turn it off for a few minutes and then power it back on again.
Check for updates to the OS, and update it to the latest version.
Ensure the device has a strong enough internet connection - You can check with SpeedTest and fix this with help from Apple's support.
Delete and re-install the ScreenCloud app from the download page - Use Replace Device when you see a new pairing code to pair the same screen license.
Delete unnecessary apps so that the device only runs for ScreenCloud.
Perform a factory reset and install the ScreenCloud app from the download page - Use Replace Device when you see a new pairing code to pair the same screen license.
If the issue is not resolves, the device might be faulty or outdated, and you might need to purchase a newer model.
For more detailed hardware troubleshooting, please see Troubleshooting Hardware Performance and Stability.
Changelogs
Please see ScreenCloud Player Software Changelogs.
References: