This guide is part of How to Use ScreenCloud for Digital Signage, a collection of sub-guides that help you learn about using ScreenCloud Studio and the features it contains.

You can also view all frequently asked questions, how-tos and learn all about scheduling content for ScreenCloud's Channel feature with the Channels Setup Guide.

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Visit the Channels section of your account and click on the yellow New Channel button to get started on adding a new channel.

Visit the Channels section of your account and click on the channel you’d like to preview. Navigate to the Preview button in the upper right-hand navigation and select this to preview your channel.

You can also hover over any channel while viewing your Channels section to prompt the Preview button.

Visit the Channels section of your account and click on the channel you’d like to publish. When changes are made to a channel, you can click the yellow Publish button in the upper right-hand corner for the updates to appear live for any screen(s) using this channel. Changes that are not published will remain in a draft state and will not take effect on your screens until published.

Before you publish, you can review your changes using Compare changes.

Visit the Channels section of your account and click on the channel you’d like to review. When a channel has unpublished changes, you can compare them with what is currently playing on your screens before you publish.

Select the dropdown arrow on the yellow Publish button and click Compare changes.

The Compare Changes window shows two columns side by side:

Each item shows its duration and schedule, so you can check everything before it goes live.

Changes are shown one zone at a time. Use the dropdown next to Compare Changes in to switch between zones. Each zone in the list shows how many changes it has, or No changes, so you can see at a glance where to look.

Each change in the Changes to publish column is labelled and highlighted:

If a zone has a lot of content, click the magnifying glass icon next to an edited item. This brings the same item into view in the Currently live column, so you can compare the two versions side by side.

If you select a zone with no changes, you’ll see No changes in this zone.

If you’ve changed the channel’s layout, you’ll see This draft uses a different layout at the bottom of the window. The zone dropdown will also show which zones the new layout adds or removes. Content in a removed zone will stop playing on your screens once you publish.

The bottom of the window shows the total number of changes across all zones. When you’re happy with your changes, click Publish Changes to update your screens. To close the window without publishing, click Not Now.

If you’d rather not publish your changes, you can discard them and return to the last published version. Select the dropdown arrow on the yellow Publish button and click Discard changes. The dropdown also shows when the channel was last published and by whom.

You can share any Channels created between Spaces (i.e. a collection of screens, content, and media between teams) that are segmented in your ScreenCloud account. You can do this by clicking on the Share icon while viewing, previewing, or editing your channels to set permissions between Spaces (i.e. teams) that can access Channels you've created. This is useful for collaborating and sharing information between members of your organization.

You can click the Share icon wherever available in your Channels section to set sharing permissions. Please note, only account owners and administrators have full rights and privileges to set permissions.

You can also click on the Share icon while previewing or editing a channel.

Visit the Channels section of your account and click on the channel you’d like to duplicate. Hover over the copy or duplicate icon button, as seen below, and select Duplicate. Selecting this will immediately duplicate the channel.

Duplicating a channel is worth considering when you need to add content to specific screens channel without affecting what's playing elsewhere: Create a copy of the existing channel, add your new content to it, and assign it only to the screens that need it. All other screens will continue playing the original channel, unchanged.

This option is only visible if you have more than a single space in your account.
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To duplicate a channel to another space, you can select the Duplicate to Another Space option as you select the copy or duplicate icon.

Simply choose which Space or Spaces you'd like to duplicate it to, and click Continue.

A temporary channel will appear in the current space as the task is performed, but this will disappear as soon as the task is complete. Please note that this may take some time.

Once complete, you will notice new media in your other space.

The duplicated channel will contain names such as:

For content within, such as Playlists and apps, they will instead be named:

And for media, such as image, video and document files, these will keep their original name, but they will be located in a newly created folder according to how they were copied.

Visit the Channels section of your account and hover over any channel you’d like to change the name. A pencil icon will appear next to the channel name, click this to prompt typing in the new text.

Type in your new channel name and click “Enter” on your keyboard to save the changes.

You can also change the name by clicking on any channel and while viewing your Channel settings, hovering over the name in the upper left-hand corner to prompt a pencil icon to appear. Click here to edit and type any text for the channel name.

Type in your new channel name and click “Enter” on your keyboard to save the changes.

Visit the Channels section of your account and use any keywords in the search bar to quickly populate specific channels.

Visit the Channels section of your account and click on any of your existing channels. From here, you'll be presented with the Channel Preview. You can click on Edit Channel from here to edit the content assigned to your channel and zone layouts.

Using Embedded Channels you can give employees everywhere the ability to gain access to the same content in your organization’s Channels, but in a browser, website, or embedded in your intranet or other employee communication channel. This is useful for companies with employees working remotely, based at home, or as a way to keep your teams connected from anywhere in the world. You can also use this feature to share and embed your playlists.

You can learn more about using ScreenCloud's Embedded Channels here.

Visit the Channels section of your account. You can delete a channel using the following two methods:
You can click on the settings panel and select Delete channel.

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You can also delete a channel while editing it by clicking on the settings panel and selecting Delete Channel.

You’ll be prompted to confirm deleting the channel.